Sorry for the length of this but I think a company I was trying to buy a motherboard from is trying to intimidate me a little.
Back ground:
I purchased a motherboard and knew fine they took a while to ship items which I was fine with as I was away from home for two weeks.
I noticed after 10 days I had still not received an email regarding shipping so called them several times. Once I got through they got on the case and was advised to keep an eye out for further emails. Pretty much as soon as I was off the phone, My order status changed to Suspected fraud.
A few calls and back and forward on emails they advised me they didn't want to talk to me and I had to raise it with Paypal as they didn't have my money.
I got my money back eventually and after being treated like an idiot by them I left some reviews on Trust pilot which they then reported saying they were fake.
I provided evidence to Trustpilot who then made them live.
Latest:
Today I've had four emails with little snippets such as:
"It should also be noted that the IP Address used to place the order xx.xx.xx.xx is not from a Static IP Address and our attempts to verify the details led us to believe the address is associate with a Proxy Server based on the information available from Zen Internet Limited"
Not too sure why they put the above in the email.
"We reserver the right now to report this matter to the local police as clearly you are stating lies about this company becasue we refused to ship the goods when we did not receive payment. It should be noted that PayPal will backup our claim and we will make the log of our account available to the police. Please see common sense and remove these false and misleading reviews before we are forced to report this matter to the local police."
This annoyed me and looking through other reviews that are starting to surface, I'm not the only one.
Would you bother responding? It makes me more adamant to ensure the reviews go live permanently now.
Back ground:
I purchased a motherboard and knew fine they took a while to ship items which I was fine with as I was away from home for two weeks.
I noticed after 10 days I had still not received an email regarding shipping so called them several times. Once I got through they got on the case and was advised to keep an eye out for further emails. Pretty much as soon as I was off the phone, My order status changed to Suspected fraud.
A few calls and back and forward on emails they advised me they didn't want to talk to me and I had to raise it with Paypal as they didn't have my money.
I got my money back eventually and after being treated like an idiot by them I left some reviews on Trust pilot which they then reported saying they were fake.
I provided evidence to Trustpilot who then made them live.
Latest:
Today I've had four emails with little snippets such as:
"It should also be noted that the IP Address used to place the order xx.xx.xx.xx is not from a Static IP Address and our attempts to verify the details led us to believe the address is associate with a Proxy Server based on the information available from Zen Internet Limited"
Not too sure why they put the above in the email.
"We reserver the right now to report this matter to the local police as clearly you are stating lies about this company becasue we refused to ship the goods when we did not receive payment. It should be noted that PayPal will backup our claim and we will make the log of our account available to the police. Please see common sense and remove these false and misleading reviews before we are forced to report this matter to the local police."
This annoyed me and looking through other reviews that are starting to surface, I'm not the only one.
Would you bother responding? It makes me more adamant to ensure the reviews go live permanently now.
I wish!
