Man of Honour
As above, same, had no issues whatsoever.
I think its a combination of both, but if you live in the same house together that you own and your wife signs up instead using the same surname and address, it wont work.
Maybe there's a loophole where your wife, if she uses her maiden name, can get away with it but im not entirely sure how it works
I'm thinking about moving to Virgin on the 100mb fibre only and was wondering how flexible they are when it comes to installing the feed into the house and the location of there hub?
Current plusnet/bt fibre modem is in my office on the second floor so hoping virgin will install in the same place
They put a point upstairs for me.
They'll run it where you want as long as they don't have to lift floorboards or get into the loft. It's often easier to have them run a cable up the side of the house and straight into the room you want.
Just ordered M100 package for £24 a month with £75 cash back.
Hopefully the ping will be decent.
I'm on 39 for the same and coming to the end soonI've got the yealy game of "re-negotiating" our BB next month. Currently on 350mb for £44pm as a couple of the offers expired recently (10 months)
I have read reports of people cancelling and then signing back up a week later after disconnection in the same name as a new customer.
Can't say if it works though.
I've got the yealy game of "re-negotiating" our BB next month. Currently on 350mb for £44pm as a couple of the offers expired recently (10 months)
Not always. I cancelled a few months ago and never had any calls.If you start your 30 days notice to leave, they call you back with even better offers. I'm on 350Mb for £32 p/m.
While it’s been a few years since I had any direct involvement with VM personally or professionally, within 30 days you are considered an existing customer and shouldn’t be able to book a new customer install, the sales process clearly stated no credit check and it’s keyed as a reconnection. It also stated it’s the rep’s responsibility to manually check the previous address for debt etc. as part of keying the order - people were actually disciplined for not doing this as it’s seen as obtaining a financial advantage via deception/misrepresentation on behalf of the sales rep. In the good old days, you got full credit check results and would see financial links with other people at the address and the timescales they overlapped etc. as at one time people would run up debt in one name and then book an install in a partners name. Now it’s just a pass, fail or a referral to risk for POR and/or deposit/credit limits to be set. Either way, unless something is wrong, you should always be able to get a better deal via retentions than a new customer install, at least as far as the headline price goes.
So you tried to call their bluff and they ended up calling yours. That's the risk you take when threatening to cancel.
You can obviously wait until the last moment before disconnection to change your mind but of course the £33 deal may not be available then.