Associate
- Joined
- 23 May 2006
- Posts
- 558
I bought a Beko tumble dryer from the green white goods site end of November last year and the PCB is now dead and beyond economic repair according to local repairer who tested it with a multimeter. I rang Beko who wouldn't fix it without charging even though it's only just out of manufactures warranty.
Now I've seen something about sales of goods act and how you can be protected up to 6 years. I think anyone would expect a tumble dryer to last more than 13 months thats barely been used.
Has anyone had to use SOGA before and had to have an independent report done ? How detailed does the report need to be with regards to the PCB?
I've never had to deal with this before
What options can I push for after getting the report, replacement or repair as their customer service from what I've experienced is not helpful.
Thanks
Now I've seen something about sales of goods act and how you can be protected up to 6 years. I think anyone would expect a tumble dryer to last more than 13 months thats barely been used.
Has anyone had to use SOGA before and had to have an independent report done ? How detailed does the report need to be with regards to the PCB?
I've never had to deal with this before
What options can I push for after getting the report, replacement or repair as their customer service from what I've experienced is not helpful.
Thanks