Soldato
- Joined
- 19 May 2005
- Posts
- 6,891
Already done that, those are the ones that arranged for engineer and router exchange.
Update after cancelling yesterday. They called today, got Mixit TV, weekend phone and M200 for what amounts to £44.50 a month for 12 months from the original £74 a month. Exactly what I was after really, less than £50, looks like I could have maybe done better but i'm happy with that, £354 a year less.
Ridiculous that you have to go through this, I'm going to put a calender reminder down for when the 12months is next up to make sure I don't roll on like I did before without realising it and I will cancel again if I need to!
I really need to sort mine out but I really can't be assed with the hassle. I'm paying £67 for a bit less than you at the moment.
Did you really have a plan to go through the cancellation or was it just a bluff? Sods law in my case they won;t ring back and they'll cancel. And my new build area is only really kitted out for Virgin, so I'll be back on the phone begging to re-connect me again.
Well I feel like an idiot, my main issue was all because of my google wifi points. For some reason they would limit internet bandwidth to 20-30mbps (but local transfers stayed at 900+mbps) the time outs where just an area fault.
So we're getting to the end of our 1st year promo on M350 meaning the price is going to jump from £37 to £52.
I believe it renews sometime mid Feb - whats the best way to keep these costs down? Presumably if I call up and ask for an offer I won't get one. Is it best to cancel and wait for retentions to call?
I work from home so can't really risk being without internet at all
TIA
Are all the problems from a year or so back with the SuperHub 3 and the problems with the chipset sorted now?
I'm still on my SH2 and if I want to upgrade speed they are trying to get me on the SH3 but I remember all those issues from the past.
They brought out a firmware update which meant that they moved a process from the main chip to the wifi chip. So the main chip doesn't get overloaded now. however when the wifi chip is doing this extra work it now has to do wifi performance including range, speed drops significantly.
So if like me you use modem mode it's completely fixed. If you use the built in wi-fi you may want to look into buying a third party router and using modem only mode.
They brought out a firmware update which meant that they moved a process from the main chip to the wifi chip. So the main chip doesn't get overloaded now. however when the wifi chip is doing this extra work it now has to do wifi performance including range, speed drops significantly.
So if like me you use modem mode it's completely fixed. If you use the built in wi-fi you may want to look into buying a third party router and using modem only mode.