Slow system after new motherboard

Jagerfiend · 13 Jan 2020 at 10:19

Hello, I am having problems with my system following an upgrade to motherboard and cpu.

Im running a MSI B450M Mortar motherboard with AMD Ryzen 5 3600 CPU, 16GB Ram, Radeon RX 5700.

The system is very slow responsively depending on task. Trying to launch a game from Steam for example, takes upwards of 10-15 mins. Task manager has crashed many times when I tried to force close a crashed program. The system takes about 15 minutes to shut down properly.

I have reinstalled Windows, changed ram slots, tried removing hard disk and spare SSD (Main SSD is boot) to figure out if its a faulty drive causing slow response. Nothing seems to have worked so far.

Thank you

HoneyBadger · 13 Jan 2020 at 10:28

What is the CPU Temp?

Joxeon · 13 Jan 2020 at 10:43

Have you tried running a stress test?

Jagerfiend · 13 Jan 2020 at 10:57

HoneyBadger said:
What is the CPU Temp?

The CPU temp has always remained consistently stable, no spikes or anything. Hovers around maybe 45-50°C

HoneyBadger · 13 Jan 2020 at 12:25

Can you try and get into task manager and identify what processes are running, what the CPU is running at etc.

HoneyBadger · 13 Jan 2020 at 12:27

Also, consider booting Ubuntu via USB or CD if possible. It’ll determine if it’s a windows or disk issue.

Jagerfiend · 13 Jan 2020 at 12:55

HoneyBadger said:
Can you try and get into task manager and identify what processes are running, what the CPU is running at etc.

Nothing seems to be particularly demanding on the CPU, everything is below 1% usage, apart from chrome which runs at about 1.7%.

HoneyBadger said:
Also, consider booting Ubuntu via USB or CD if possible. It’ll determine if it’s a windows or disk issue.

I haven't run Ubuntu before, I know its an alternative to windows but unsure how to run it? Do I download and install it onto a USB stick then remove all other devices? OR just the boot drive?

The copy of Windows I have on my system is a fresh copy that I installed last night. Would that exclude it being a Windows issue?

hominid · 13 Jan 2020 at 14:32

What RAM? And what speed is it running?

Try setting the speed to it's lowest in the bios and see if that helps.

HoneyBadger · 13 Jan 2020 at 14:49

Are all the drivers installed within windows? Go to device manager, all devices installed ok?

Danny75 · 14 Jan 2020 at 11:59

Make sure the chipset driver is installed. Get it from AMD. Issue sounds driver related, not hardware.

https://drivers.amd.com/drivers/amd_chipset_software_1.11.22.454.zip

Larok · 16 Jan 2020 at 15:34

Could it be the PSU, what power does it have? Or perhaps the graphics driver for the GPU, has that been updated?