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The AMD Driver Thread

SkeeterUK

SkeeterUK

SkeeterUK

Soldato
Joined
24 Oct 2005
Posts
16,279
Location
North East
Tried holding down left ctrl while power off and holding it down and turning it on till something comes on the screen?

Or do you not mean not even post comes on but u can get to windows but then its black screen?
 

Hellcat

Hellcat

Hellcat

Associate
Joined
10 Jan 2009
Posts
143
Location
UK
Same but better? So still causes crashes but better crashes?

I've had four BSOD this morning. Embedded videos in Chrome and Edge Chromium.

Computer name: RAINBOWWARRIOR
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\Windows
Hardware: MS-7B85, Micro-Star International Co., Ltd., B450 GAMING PRO CARBON AC (MS-7B85)
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor AMD8664, level: 23
12 logical processors, active mask: 4095
RAM: 17128333312 bytes (16.0GB)



Crash Dump Analysis
Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Mon 27/04/2020 08:20:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\042720-7781-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF803752A0818)
Bugcheck code: 0x116 (0xFFFFC785FA14C010, 0xFFFFF803752A0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0354308.inf_amd64_48534036afa0f0d8\B354265\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Mon 27/04/2020 08:20:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: atikmpag.sys (0xFFFFF803752A0818)
Bugcheck code: 0x116 (0xFFFFC785FA14C010, 0xFFFFF803752A0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0354308.inf_amd64_48534036afa0f0d8\B354265\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Mon 27/04/2020 08:16:05 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\042720-7734-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8017C6A0818)
Bugcheck code: 0x116 (0xFFFFAE05A7260010, 0xFFFFF8017C6A0818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0354308.inf_amd64_48534036afa0f0d8\B354265\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Mon 27/04/2020 06:52:58 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\042720-7609-01.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80669C10818)
Bugcheck code: 0x116 (0xFFFFCE0E16AA5010, 0xFFFFF80669C10818, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\System32\DriverStore\FileRepository\u0354308.inf_amd64_48534036afa0f0d8\B354265\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
 

nutsnut

nutsnut

nutsnut

Associate
Joined
22 Apr 2009
Posts
2,196
Location
Birmingham
SkeeterUK said:
Tried holding down left ctrl while power off and holding it down and turning it on till something comes on the screen?

Or do you not mean not even post comes on but u can get to windows but then its black screen?
Click to expand...
Complete black screen during post, which is weird but then i can hear it boot into windowsm but from then on its a constant black screen.
 

SkeeterUK

SkeeterUK

SkeeterUK

Soldato
Joined
24 Oct 2005
Posts
16,279
Location
North East
Bummer, sry i couldnt help. Gluck with it tho.

Only other thing i can think of is maybe unseat it as in remove if poss turn it on let it know theres no gpu then turn off then put back in then try again.
 

Jayblue

Jayblue

Jayblue

Associate
Joined
16 Jan 2019
Posts
21
Getting pretty fed up with my Sapphire Nitro 5700 XT. Purchased it in November and initially had few issues, then the new UI came and there have been nothing but problems since.

Quite a few bugs in early versions and then the random black screens began. Tried a lot of work arounds, including chipset updates, bios updates, changes to various bios settings, a totally fresh install of windows on a new drive, swapping out my PSU, power cables and every driver AMD has released since the start of 2020. Nothing has worked and I still find myself having frequent black screens with the audio looping in the background, followed eventually by my PC resetting.

I have now rolled back to the 19.12.1 driver which is the last one before they update the UI. No idea if it will be more stable but despite being a long time AMD fan the green team are looking more tempting for future purchases. I worked hard to afford my card and the experience so far has been extremely disappointing.
 

Hellcat

Hellcat

Hellcat

Associate
Joined
10 Jan 2009
Posts
143
Location
UK
Jayblue said:
Getting pretty fed up with my Sapphire Nitro 5700 XT. Purchased it in November and initially had few issues, then the new UI came and there have been nothing but problems since.
Click to expand...

This is the issue I really didn't want to run into: Holding onto the card in the hope that better drivers would arrive, but ending up months down the line with an unreliable card that I can't easily return, and can't easily sell on due to its issues. Be aware if you bought in Nov you're getting close to the 6 months after which the burden of proof that the card has always been faulty passes onto you rather than being on the vendor/manufacturer.
 

KungFuSpaghetti

KungFuSpaghetti

KungFuSpaghetti

Associate
Joined
7 Apr 2017
Posts
1,762
I'm so grateful this thread exists, as I've been teetering on the edge of buying the ASRock Taichi X OC or the Saphire Nitro+ all week and was worried about the driver issues. I'm a bit gutted as I didn't want to spend the extortionate amount extra for the small (6%?) gains the 2070 super gives, however it seems it's the more sensible choice at the moment. I wish AMD would get their **** together, their CPU's are amazing, but their GPU's just seem unreliable for far too many people.
 

Jayblue

Jayblue

Jayblue

Associate
Joined
16 Jan 2019
Posts
21
Hellcat said:
This is the issue I really didn't want to run into: Holding onto the card in the hope that better drivers would arrive, but ending up months down the line with an unreliable card that I can't easily return, and can't easily sell on due to its issues. Be aware if you bought in Nov you're getting close to the 6 months after which the burden of proof that the card has always been faulty passes onto you rather than being on the vendor/manufacturer.
Click to expand...

Thanks for the advice, I didn't realise that. Guess I have some decisions to make in the next week or two then!
 

nutsnut

nutsnut

nutsnut

Associate
Joined
22 Apr 2009
Posts
2,196
Location
Birmingham
Managed to get the latest drivers installed tonight, with no black screen.

Then got a black screen during a game of Valorant. Back to 20.02.1 for me as i had never received a black screen before on previous drivers.
 
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