Man of Honour
Forever. It's not a principle if it's easy. That said, my **** List is currently only BT, Talk Talk, n-Power and anything owned or started by Rupert Murdoch.
Oh god, they are a nightmare. They constantly deny problems, threaten you with callout charges, never fix the problems... I will never use BT again after the headaches they gave me.It's great to hear people say BT, at some points I questioned my sanity dealing with them 10+ years ago. I think they've improved since but I'll certainly never forget it.
I had issues with them years ago and have never bought another product. Horrid customer services.Its not a shop but a brand. Roccat, first and last purchase circa 2008. Dreadful products! No end of issues.
B and Q security guard accused me of stealing a tin of spray paint, after proving him wrong at the exit of the store, walked out and back in to the customer care till, demanded a refund for stuff i'd bought and never used them until twenty years later!
Adding to what I've already said on BT, I helped parents to check their online account yesterday. They seem to be on a tariff that is no longer offered and I'll be damned if I could easily find the particulars of what'd they're being charged, details of the tariff etc. I'd have thought these days it would be just "one click" to see all this stuff, a page that shows everything specific to the tariff a customer is on. I did find a link to a tariff PDF's but was useless, couldn't find the exact tariff my parents are on. They can easily do this but I suspect choose not to so try to hide the tariff particularsIt's great to hear people say BT, at some points I questioned my sanity dealing with them 10+ years ago. I think they've improved since but I'll certainly never forget it.
I used to buy from MyProtein for years, until one day my order never arrived and I had to unfortunately deal with their utterly atrocious customer service which largely consisted of automatic replies and prerecorded messages on the phone that never got me anywhere. It took over a month to get my money back. Never again.