Samsung Ecobubble noise

Soldato
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For those of you that own an ecobubble, does yours make this sound? Or for those that don't own one, does it sound right? Sounds a bit like a tractor. It's only a few months old and works perfectly but just wondering if it's normal?

 
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For those of you that own an ecobubble, does yours make this sound? Or for those that don't own one, does it sound right? Sounds a bit like a tractor. It's only a few months old and works perfectly but just wondering if it's normal?


sounds broke. Mine is pretty much whisper quiet and sounds nothing like that.
 
Soldato
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Thanks guys. Mine is an 8Kg washer, model WW80J5555FX/EU, I bought it from Currys in November last year and I believe it carries a Samsung 5 year manufacturers warranty. I guess I shouldn't go back to Currys so I'm currently waiting on the phone to Samsung support.
I plumbed it in when I first got it. I'm sure I did it correctly and didn't cause this problem.
 
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Thanks guys. Mine is an 8Kg washer, model WW80J5555FX/EU, I bought it from Currys in November last year and I believe it carries a Samsung 5 year manufacturers warranty. I guess I shouldn't go back to Currys so I'm currently waiting on the phone to Samsung support.
I plumbed it in when I first got it. I'm sure I did it correctly and didn't cause this problem.

You will need to register for the full 5 year warranty directly with Samsung.
 
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You will need to register for the full 5 year warranty directly with Samsung.

Yeah, I didn't register and I found out it had to be done with 90 days of purchase! Oh well, got 2 years anyway. Samsung have emailed me saying they'll be in touch within 48 hours to book an appointment to come and fix it.
 
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For those of you that own an ecobubble, does yours make this sound? Or for those that don't own one, does it sound right? Sounds a bit like a tractor. It's only a few months old and works perfectly but just wondering if it's normal?


Did you get this sorted? I bought a Samsung EcoBubble recently land it’s made that sound a couple of times.
 
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Well I had to nag them several times on the phone as I kept getting automated emails saying someone will be in touch and they never did. Well, they called me once and I missed the call but they never tried again. I eventually had a right go at them via email saying what a terrible support service, and all of a sudden they were on it. So an engineer is coming next tuesday.
 
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Well I had to nag them several times on the phone as I kept getting automated emails saying someone will be in touch and they never did. Well, they called me once and I missed the call but they never tried again. I eventually had a right go at them via email saying what a terrible support service, and all of a sudden they were on it. So an engineer is coming next tuesday.

I’ll see what they say about yours then I’ll contact Samsung.
 
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Yes, I'll let you know what the engineer says. Interesting you've got the same noise. Last wash I did a few days ago on the daily wash cycle, the noise started about 12 minutes in and disappeared after a couple of minutes or so.

Yes the noise is very intermittent. It did it when I did a wash last night but that's the first time in about 5 or so washes.
 
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