Samsung 980 pro bad sectors

Sc00p007

Sc00p007

Sc00p007

Associate
Joined
23 Feb 2009
Posts
1,021
Hi,

Just looking for some advice.

My pc started to throw out errors when trying to move files on my drives.

I quick scanned my primary 980 and no error. Did a full scan using Samsung magician, and had over 60 bad sectors and wouldnt go past 40% after 12hrs.

Tried booting into chkdsk and that also showed the bad sectors and would stick at around the same stage.

I formatted the drive and sent it back to the retailer for rma, they have got back to me saying there is no fault and will send it back to me.

I'm hoping they only did quick scan, so I have asked them to try again with a full scan.

I did a format of the drive before sending it back. Will it be the case that the formatting may have "hidden" the problem?

I need a drive I can trust, and will be concerned that I am just accepting return of a drive that is starting to fail and will in the near future.

Thanks.
 

AStaley

AStaley

AStaley

Associate
Joined
1 Mar 2004
Posts
2,239
Location
Kent, UK.
If you only did a quick format it will only have erased the file structure it won’t have cleared the bad sectors. If you get the drive back I would check the latest firmware is installed, you can create a bootable USB for this and also do a secure erase this should reset the drive back to factory fresh. A full format will reduce the life of your SSD as it will write data to the drive to erase it, secure erase doesn’t.

Going back to the retailer I would ask what checks have they ran and insist they run a full SMART scan and go from there. If you still aren’t happy with the reply you can escalate with Samsung, they have an EU based support company who will check the drive and can RMA.
 
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