Selling tickets on via gogo

Bassmansam · 21 Oct 2021 at 13:50

I accidentally ended up with 4 tickets to see Red Hot Chilli Peppers.

Anyway, i put two on via gogo and they sold last night. Problem is these are mobile tickets and whilst there is an option to transfer the tickets to someone else on the ticketmaster app, viagogo won’t give me the buyers details. My only option is to upload a ticket pdf which i won’t have.

So, my idea is to upload a pdf with my contact details and ask them to contact me to arrange transfer hoping via gogo don’t catch on, i don’t lnow why they are being stubborn and withholding the details as it is. Anyone had a similar situation?

VincentHanna · 21 Oct 2021 at 17:09

I'm pretty sure they will be checked before being sent on

Otherwise you could send some obscene porn disguised as a PDF

When you say they are "mobile tickets" what does that mean? A QR code? Can't you create a PDF from that page?

Bassmansam · 21 Oct 2021 at 17:23

VincentHanna said:
I'm pretty sure they will be checked before being sent on

Otherwise you could send some obscene porn disguised as a PDF

When you say they are "mobile tickets" what does that mean? A QR code? Can't you create a PDF from that page?

Yea but its a qr code that updates every hour or something so a screenshot won’t work. The only way is to get the users details and transfer them officially via the ticketmaster app.

dlockers · 21 Oct 2021 at 17:29

Only thing to do is mail them your phone.

Bassmansam · 21 Oct 2021 at 17:37

dLockers said:
Only thing to do is mail them your phone.

They won’t tell me who the buyer is

If they did i could sort it

savagesam117 · 21 Oct 2021 at 17:38

Share your ticketmaster details with them. Make sure your card details are linked so they can also treat themselves for the inconvenience

Bassmansam · 21 Oct 2021 at 17:40

savagesam117 said:
Share your ticketmaster details with them. Make sure your card details are linked so they can also treat themselves for the inconvenience

they won’t tell me who the buyer is. I suppose i could upload instructions in a pdf just hope viagogo don’t cancel the sale based on that

dlockers · 21 Oct 2021 at 17:44

Can you email your ticket provider and ask them to reissue as a PDF as you'd like to print it off?

Bassmansam · 21 Oct 2021 at 18:21

coombs said:
surely the answer here is to contact via gogo ?

i did and they are pretty much saying they won’t give me the buyers details. Apparently if i cancel i may have to cover the cost of the tickets. Not sure how tbey can enforce that as i haven’t paid them anything/given my payment details.

dlockers · 21 Oct 2021 at 18:23

Do as you said then pal. Upload as pdf and wait for gogo to reach out to you. Can't be the first time surely?

dlockers · 21 Oct 2021 at 18:24

Bassmansam said:
i did and they are pretty much saying they won’t give me the buyers details. Apparently if i cancel i may have to cover the cost of the tickets. Not sure how tbey can enforce that as i haven’t paid them anything/given my payment details.

It says print screen them and it's fine:
https://stubhub.community/t5/Buying-and-Purchased-tickets/QR-Code/td-p/2356
I know it's not go but StubHub but same principle I imagine..you can't be the first person to have this.

GR63 · 22 Oct 2021 at 10:27

More important Q.. did you scalp them to pay for a scalped GPU?

Bassmansam · 22 Oct 2021 at 10:56

GR63 said:
More important Q.. did you scalp them to pay for a scalped GPU?

wut?

Mellowfellow · 2 Mar 2022 at 17:06

Hello all.
A little late to the discussion but I don't buy or sell tickets online for events until today.
Just wanted to ask if anyone has negative feedback for Viagogo, I went to Wembley Stadium website for tickets for Tyson Fury v Dillian Whyte and it sends you through to Ticketmaster but all the affordable options were gone and they only went on sale at midday today. I thought I had lost out but Googled tickets for the event and found Viagogo website so looked at it and found a ticket, more expensive than it would have been via Ticketmaster but affordable. Could have been someone who was just buying tickets with a view to making a profit or couldn't attend because it clashed with something and trying to recoup the money.
Anyway, according to the website you're protected by the fact that the seller, doesn't get paid until the event, so if its cancelled you should have a refund, but my question is , what if it's fake and not validated if I turn up to the event on the day? What is the procedure for dealing with this?

Bassmansam · 2 Mar 2022 at 20:00

Mellowfellow said:
Hello all.
A little late to the discussion but I don't buy or sell tickets online for events until today.
Just wanted to ask if anyone has negative feedback for Viagogo, I went to Wembley Stadium website for tickets for Tyson Fury v Dillian Whyte and it sends you through to Ticketmaster but all the affordable options were gone and they only went on sale at midday today. I thought I had lost out but Googled tickets for the event and found Viagogo website so looked at it and found a ticket, more expensive than it would have been via Ticketmaster but affordable. Could have been someone who was just buying tickets with a view to making a profit or couldn't attend because it clashed with something and trying to recoup the money.
Anyway, according to the website you're protected by the fact that the seller, doesn't get paid until the event, so if its cancelled you should have a refund, but my question is , what if it's fake and not validated if I turn up to the event on the day? What is the procedure for dealing with this?

i believe if you don’t get in to the event you are due a refund. I am op in this thread and have bought tickets from via gogo before no problems.

~Divine~Wind~ · 4 Mar 2022 at 00:14

Oooh sounds like they may finally be putting something in place to help actual fans get tickets, can only be positive
We saw RHCP @ stadium of light a while back, they were terrible live lol

Bassmansam · 4 Mar 2022 at 17:10

~Divine~Wind~ said:
Oooh sounds like they may finally be putting something in place to help actual fans get tickets, can only be positive
We saw RHCP @ stadium of light a while back, they were terrible live lol

really? I know anthonys not always a great live singer, was it him that was off?

~Divine~Wind~ · 5 Mar 2022 at 13:31

the entire gig mate

shame was really looking forwards to it
Sound was shocking audience seemed disinterested, could barely make out what they were saying on stage

martino1989 · 23 Apr 2022 at 16:53

Hi guys, so I bumped into this thread while I was searching for a solution to my problem. I wanted to sell tickets for a football game in Italy. Someone have bought it but now I can't upload all of them to the viagogo site. The thing is I have 2 tickets and 2 receipts that confirms I transferred my tickets to the buyers (they need to show original tickets and these receipts at the gates), but viagogo doesn't let me upload more than 2 pdf pages. It thinks that I want to upload more than 2 tickets. Do you know if there is any solution for this?

LeeUK · 23 Apr 2022 at 20:58

Bring back the good old paper tickets. Me and a mate went to a gig last December and it was all ticketless ticketing with QR code BS. Anyway, we printed them off along with our covid passes to make entry into the venue seamless but oh no the hand held scanners at the venue couldn't read the QR codes on paper it had to be a mobile phone screen. I've never heard so much crap in my life.

The printed out QR codes scanned perfectly fine when we tried them with our own phones.

It worked out well in the end though as we got directed to the box office and all they did was give us proper paper tickets instead. Result.

Selling tickets on via gogo

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