Good Evening all.
I'm just after a bit of advice from the motors section. I recieved delivery of my 21 plate I.D3 2 months ago, was first registered in March and was a dealer car for around 4900 miles then purchased by myself.
Roll on a couple of months after purchase and I lost pressure in the passenger front tyre (screw to near the sidewall to repair....fair enough). Now the tyre company brought to my attention that all 4 tyres are borderline of needing to be replaced (roughly all near 3.5mm tread)
This was a huge shock to myself for a 7 month old vehicle that has now up to date only covered 5985 miles!!! Nothing was mentioned about tyre tread depth at purchase nor did I receive a multipoint check list....
I've spoke to the VW dealer in York JCT600 and they're absolutely abrupt along with disgusting customer service. Despite mentioning that the company car employee must have absolutely shredded this car to bits they are adamant that they will not replace any of the tyres due to it being an "approved used" and was sold with more than 3mm of tread.....not to mention all the dribble stating it's an electric car etc with high torque and will go through tyres quicker......
They have a "legal" answer to everything. I offered to pay for the punctured tyre too.
Do I have a leg to stand on to battle against this? Or is it a "suck it and pay" scenario? It just seems unacceptable to be replacing all 4 tyres after only 7 months of being first registered and 2 months of ownership?
Any input would be greatly appreciated guys..
P.S the tyres are Bridgestone Eco Turanza 215/55/18
Many thanks
Rich
I'm just after a bit of advice from the motors section. I recieved delivery of my 21 plate I.D3 2 months ago, was first registered in March and was a dealer car for around 4900 miles then purchased by myself.
Roll on a couple of months after purchase and I lost pressure in the passenger front tyre (screw to near the sidewall to repair....fair enough). Now the tyre company brought to my attention that all 4 tyres are borderline of needing to be replaced (roughly all near 3.5mm tread)
This was a huge shock to myself for a 7 month old vehicle that has now up to date only covered 5985 miles!!! Nothing was mentioned about tyre tread depth at purchase nor did I receive a multipoint check list....
I've spoke to the VW dealer in York JCT600 and they're absolutely abrupt along with disgusting customer service. Despite mentioning that the company car employee must have absolutely shredded this car to bits they are adamant that they will not replace any of the tyres due to it being an "approved used" and was sold with more than 3mm of tread.....not to mention all the dribble stating it's an electric car etc with high torque and will go through tyres quicker......
They have a "legal" answer to everything. I offered to pay for the punctured tyre too.
Do I have a leg to stand on to battle against this? Or is it a "suck it and pay" scenario? It just seems unacceptable to be replacing all 4 tyres after only 7 months of being first registered and 2 months of ownership?
Any input would be greatly appreciated guys..
P.S the tyres are Bridgestone Eco Turanza 215/55/18
Many thanks
Rich