eBay return do I have rights?

toon_mad · 17 Dec 2021 at 22:29

Thanks all for your help btw much appreciated

toon_mad · 17 Dec 2021 at 22:43

He says he's not at home to check the serial and IMEI so I've asked him when will he be able to confirm them as I'd rather he did that before I send it back, otherwise he could possibly make some fake numbers up I'm not sure.

Edit: he's confirmed IMEI number, I'll upload the photos of the serials of the box on eBay as my proof and send tomorrow

Em3bbs · 17 Dec 2021 at 23:17

God, what a nightmare purchaser - I feel for the poor seller.

toon_mad · 17 Dec 2021 at 23:19

What now make a video of packaging and sending the phone showing the serials and everything lol.

It sounds too easy for someone to scam you, we've confirmed serials but he could say when he receives it it's a different phone or something, ah the wonders of online shopping and returns

toon_mad · 17 Dec 2021 at 23:22

Em3bbs said:
God, what a nightmare purchaser - I feel for the poor seller.

Agreed actually, I won't go into the reasons of why but it wasn't done for the sake of it since I'm losing on postage costs to send back and cover his original costs

Jono8 · 18 Dec 2021 at 09:40

Bit rubbish for the seller. If you wanted the chance to change your mind, then you should have bought from an actual ebay shop that accepted returns.

Semple · 18 Dec 2021 at 09:50

I assume this isn't a shop then?

Might be better to just sell it on yourself.

Feek · 18 Dec 2021 at 09:59

toon_mad said:
He's agreed to let me return as long as the security tape is not cut or anything and the serial numbers match up.

Stop overthinking things and just return it. Use tracked and insured postage.

Not everyone on eBay is out to rip people off, you bought it from a genuine seller, you got what was advertised and he's been nice enough to accept a return, even though technically he doesn't have to.

Earth[Tera].bin · 18 Dec 2021 at 10:06

If the seller is experienced on eBay he'll know he can't reject it, as eBay will just get the seller to return it anyway or the seller will say it's faulty. The only good thing here for the seller in a 'change of mind' reason is that the buyer pays for return postage.

jpaul · 18 Dec 2021 at 10:49

andy_mk3 said:
No returns accepted means you bought from a private seller, therefore you cannot return the item unless it is faulty or not as described.

I thought you could return anything within 14 days on ebay irrespective of being commercial(they declare a vat number ?) or private
- of course, you have to pay the postage, the no returns phrase is meaningless as far as I know. (just an aspiration)

I usually buy car parts I might need in a repair, even from private buyers, and have returned those I don't finally use.

Surveyor · 18 Dec 2021 at 10:56

jpaul said:
I thought you could return anything within 14 days on ebay irrespective of being commercial(they declare a vat number ?) or private
- of course, you have to pay the postage, the no returns phrase is meaningless as far as I know. (just an aspiration)

I usually buy car parts I might need in a repair, even from private buyers, and have returned those I don't finally use.

Unless they specifically offer it you have no right to return items to a private seller because you've changed your mind or don't need them any more.

Chris Wilson · 18 Dec 2021 at 10:59

Have you called the police? If you are so distrusting of the seller why not just sell it on yourself? I think the seller has been more than reasonable, I wouldn't be messing about having it returned because someone has changed their mind...

arknor · 18 Dec 2021 at 11:08

toon_mad said:
He's agreed to let me return as long as the security tape is not cut or anything and the serial numbers match up.

Should I ask him for what serial number he has so it's in writing on the messages? He could lie about it maybe I don't know

he will say you sent an empty box back after he breaks the seal and takes a photo

he would probably have been fine with returns at the start if he was dodgy though

Deleted member 77746 · 18 Dec 2021 at 11:17

toon_mad said:
listing says returns not accepted.

Listing says returns not accepted? You would be best to sell it back on.

Chris Wilson said:
Have you called the police?

Why on earth would someone call the police over something they decide they no longer want lol

uber soldat · 18 Dec 2021 at 11:18

After this you must give your eBay account password over to your carer and he/she will change that password to something else, so you can't inconvenience the rest of eBay ever again.

Merry Christmas

Blackjack Davy · 18 Dec 2021 at 11:44

Feek said:
Stop overthinking things and just return it. Use tracked and insured postage.

Not everyone on eBay is out to rip people off, you bought it from a genuine seller, you got what was advertised and he's been nice enough to accept a return, even though technically he doesn't have to.

Finally someone with some sense, thank you.

soundb0y · 18 Dec 2021 at 12:00

You are why I hate ebay

413x · 19 Dec 2021 at 01:04

Not sure why some of you guys are concerned.

There's going to be no issue with this.
As a seller myself if someone wants to return it. You let them. Because you know its better to have them happy than peed off.

If a buyer wants to return an item they can. As a sell you just hope the buyer is genuine. The seller will be sitting there thinking you're gonna scam them and know there's nothing you they can do

Try and argue with a buyer and they may just send you a brick back. I feel sorry for the seller on this one if they are not a shop

Minusorange · 19 Dec 2021 at 01:27

What if the seller is posting on another forum asking if the buyer is a scammer and is going to send a broken or the wrong phone ?

.Lethal · 19 Dec 2021 at 04:06

What a terrible buyer OP is.

Do everyone else a favour and make sure you delete your eBay account once you're done with the return.