rhysxanthis said:well that really sucks.
im tempted to rig up asus head office tomorrow and ask them, and give them an absolute blast, and i want my money back.
i shall do it tomorrow i think.
no reply from perth yet.
Dubi said:After the firmware fix, there is no ghost at all when the boxes are moving around, or if you drag and move the window manually, everything looks perfect. There is also no ghosting with the .avi videos.
When changing between ON/OFF I can't see any flicking, I remember it used to do it with the old firmware when moving from OFF to ON, but not anymore.
The only "annoying" thing I can see with the new firmware is that if i turn off the monitor from the power socket , some settings as colors/sharp/contrast are lost, but I can live with that (less eco 8)
And regarding the return info, the RMA form (excel xls) only have the ASUS uk return address.
CSpaR said:Another issue I have is I'd thin kwe are entitled to know what the firmware does. Anyone get something from ASUS stating exactly what they changed?
No as a special DVI to serial cable required so i have been told.Tomer said:Is there any way to do it manually?
The local importer does not acknowledge the issue (I had to refer them to this thread..)
Dear Sir/Madam,
Thank you for contacting ASUS Customer Service.
My name is <rmvd> and it is my pleasure to help you with your problem today.
The firmware update need special tool, so you can send the LCD monitor to our RMA center to complete the update. Basically, we hope customers can get quick support through distribution channel. Please contact your retailer for RMA service. We will solve your problem as soon as possible.If they cannot help you, please let me know, I will pass your case to our relative department to deal with it.
Sorry for any inconvenience.
Anyway if you still have any problem or the problem still exists, please feel free to contact me. Thank you for the support!
Best regards and have a nice day!
Welcome to refer FAQ (Frequently Asked Questio! ns) for ASUS products in ASUS website:http://support.asus.com/faq/faq.aspx?SLanguage=en-us
Yours sincerely,
<rmvd>
ASUS Customer Service Center(China)
Andric said:a) got mine doen - darren brown was the service guy and very helpful.