The OP explained it - FTTP is available in as much as there's a port on the splitter available and assigned to them, but the installation would come in above the budget that Openreach apply to each new connection. It's not FTTPoD.
Excess construction charges more or less aren't a thing that you...
This is an Openreach mandated (and Ofcom approved) stop-sell on all copper products, so that won't work. The address has been tagged as having FTTP available which is technically true, but the large amount of the OPs property that would need to be covered means there are ECCs associated with...
The 1960 series look interesting, I'm waiting to see if there's a non-Instant On version of them appearing any time soon. I really like the Aruba CX switches but the prices are a bit much.
If you have some proof that you notified Zen that you hadn't requested to cancel and they confirmed that it wouldn't be progressing then I think they will find quite quickly that the cheapest way out for them is going to be to pay the ECCs for you, and probably supply a 4G router in the interim...
Ah, so you're hitting excess construction charges then. I've never seen FTTP ECCs in a stop sell area, so I'll be following this to see how they are handled.
Alongside your complaint with Zen I would email Mark at ISPreview who will be able to run your scenario past the Openreach press team and...
There's no reason why you should be getting a £6k install charge for FTTP - it says it's available right there. Is there some information that we've not been told, like your house being down the end of a mile-long drive or something?
Where did your previous FTTP quotes come from - were you...
I'm generally confused by Ofcom's stance on complaints, because they say on their website not to complain to them because they can't do anything on an individual level, but then go on to say if you send them a complaint they will use the data when putting these complaint reports together, which...
As well as the above, Zen should have notified you of the pending cease - did this get missed or did they simply not notify you? This is important if you want to pursue a claim, as your contract was with Zen.
Are you quoting FTTP on demand prices? You shouldn’t be affected by a stop-sell unless you can actually get FTTP.
What does the BT Wholesale checker say when you put your address in?
If the service is ropey then the contract duration is sort of irrelevant, you raise complaints in the usual way and if they won't let you exit the contract you raise it to their ADR provider who will rule in your favour if your complaints are well founded.
With CityFibre I think you're best off taking a "when you see them digging" approach, I have a location announced a couple of years ago, in the green section of the map, and the checker says no plans. Emails go unanswered.
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