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  1. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    The OP explained it - FTTP is available in as much as there's a port on the splitter available and assigned to them, but the installation would come in above the budget that Openreach apply to each new connection. It's not FTTPoD. Excess construction charges more or less aren't a thing that you...
  2. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    This is an Openreach mandated (and Ofcom approved) stop-sell on all copper products, so that won't work. The address has been tagged as having FTTP available which is technically true, but the large amount of the OPs property that would need to be covered means there are ECCs associated with...
  3. Caged

    Aruba Instant On

    The 1960 series look interesting, I'm waiting to see if there's a non-Instant On version of them appearing any time soon. I really like the Aruba CX switches but the prices are a bit much.
  4. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    If you have some proof that you notified Zen that you hadn't requested to cancel and they confirmed that it wouldn't be progressing then I think they will find quite quickly that the cheapest way out for them is going to be to pay the ECCs for you, and probably supply a 4G router in the interim...
  5. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    Ah, so you're hitting excess construction charges then. I've never seen FTTP ECCs in a stop sell area, so I'll be following this to see how they are handled. Alongside your complaint with Zen I would email Mark at ISPreview who will be able to run your scenario past the Openreach press team and...
  6. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    There's no reason why you should be getting a £6k install charge for FTTP - it says it's available right there. Is there some information that we've not been told, like your house being down the end of a mile-long drive or something? Where did your previous FTTP quotes come from - were you...
  7. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    Can you run your address through the BT Wholesale broadband checker and put a screenshot in here?
  8. Caged

    Talk Talk Fibre 150 - Looking For Reviews

    Community Fibre is a great ISP
  9. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    I'm generally confused by Ofcom's stance on complaints, because they say on their website not to complain to them because they can't do anything on an individual level, but then go on to say if you send them a complaint they will use the data when putting these complaint reports together, which...
  10. Caged

    BT Infinity & FTTx Discussion

    Probably not much cheaper, TalkTalk will do their gigabit package for £49 which is about the cheapest I've seen on the Openreach network.
  11. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    Yup it sounds like a full cabinet issue. Zen can supply you with a leased line if they want to make good on their own mistake.
  12. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    As well as the above, Zen should have notified you of the pending cease - did this get missed or did they simply not notify you? This is important if you want to pursue a claim, as your contract was with Zen.
  13. Caged

    FTTC cancelled, FFTC no longer avail, £6K FTTP install

    Are you quoting FTTP on demand prices? You shouldn’t be affected by a stop-sell unless you can actually get FTTP. What does the BT Wholesale checker say when you put your address in?
  14. Caged

    BT Infinity & FTTx Discussion

    TalkTalk will gladly upgrade you while you're in contract, they will likely start a new 24 month term though
  15. Caged

    Talk Talk Fibre 150 - Looking For Reviews

    I would have no issues going with TalkTalk, but they don't do IPv6 and I am increasingly needing that for various bits of my job.
  16. Caged

    Talk Talk Fibre 150 - Looking For Reviews

    If the service is ropey then the contract duration is sort of irrelevant, you raise complaints in the usual way and if they won't let you exit the contract you raise it to their ADR provider who will rule in your favour if your complaints are well founded.
  17. Caged

    City Fibre

    With CityFibre I think you're best off taking a "when you see them digging" approach, I have a location announced a couple of years ago, in the green section of the map, and the checker says no plans. Emails go unanswered.
  18. Caged

    Talk Talk Fibre 150 - Looking For Reviews

    Cuckoo will do you no-contract FTTP, but 150Mbps is £40 and there's a £60 setup fee.
  19. Caged

    City Fibre

    You're waiting for a little plastic cover to appear on the boundary, and then it could be a few weeks until ISPs are taking orders for it
  20. Caged

    Talk Talk Fibre 150 - Looking For Reviews

    Have you looked at Giganet? I'm planning to use them when FTTP goes live for me, and the reviews look good.
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