it is less than a year old and requires no registration for 12 month UK warranty (as stated on both the packaging and in the manual ) regardless of where you got it aslong as its a genuine product and these dead drives are starting to pop up in mass now, the 5 year extended warranty is where...
but it was bought from a legitimate store and not an auction. i will contact ebay to see what they have to say about this but i think it is entirely sabrents responsibility to replace it after admitting it was defective and i will be primarily be holding them accountable
just considering my options, it literally says on the packaging and in the manual 5 years manufacturer warranty if registered and 1 year warranty if not and it was registered and it is still well within the first year and barely used and im fairly sure no retailer in the UK will deal with this...
its still very very illegal, it was a brand new and sealed product and it was well looked after to the point i even kept its packaging. i would avoid sabrent like the plague now if this is how they treat customers. in the past i have had to RMA other pc parts very sparingly over 10 years and...
Hello xxxxxxxxx ,
Thank you for getting in contact with Sabrent support, I apologize for the issue you were having with your 2 TB Rocket drive, I will be glad to assist you with the request.
As per your screenshot yes, it looks like the device must be replaced, please reply with the following...
ebay, which they claimed was not an official retailer and they refused the RMA because of that after admitting the drive needed to be replaced, it is now back in its original packaging and in pristine condition except for the fact it doesnt work
its absolutely full scale scummy of them to treat a keyworker this way, i highly advise against anyone having any business with sabrent, they will not honor their warranty and they will ask a million questions to get out of having to honor it and when they admit its their fault, they will still...
first off im only here seeking advice on if its possible to fix this on my end, i tried on other forums after attempting to RMA it and they admitted it was faulty and yet they still refuse to RMA it and i could not think of anything to help fix it
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i appreciate ocuk working like mad today regardless as they sorted out my actual card, dont like nagging about gamecodes i may or may not be entitled to
same, others are reporting game codes in an email but i dont know if these cards are eligible for them or if they are first come first served etc, did you get any?
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