Unfortunately lasting customer service and being consumer friendly seems to be the first thing to go.
My contract ends mid next year so I hope they don't turn things sour. I went with them for their approach to customer service and the lack of rpi increases.
Hopefully by then there will be...
Someone on ispreview has sifted through some of the t&c and it looks like they have the rpi increase buried and also some nastiness around late payment fees.
So no doubt at some point they'll likely introduce that on renewal.
I wouldn't trust trust pilot at all. They seem to side with the...
I asked them to use my very old bt line as entry point thinking they wouldn't touch it.
Probably helped that I disconnected as much of the inside to leave a hole so they used that hole and drilled it out a bit and removed the cable from outside.
To be fair, the mercku 6a No One provide is much better than I expected. I've not had to reboot it since I got it. My old asus ac3200 hooked up to my virgin cable modem needed a reboot fairly regularly.
Also, the mercku meshes up really nicely with another 6a I got from them.
For me Cityfibre randomly turned up and asked if it was OK to check the duct, etc to make sure everything would be OK for my No One install.
It was very reassuring given I was moving from virgin so needed new cabling.
On the install day, Cityfibre did everything and it went well. They...
I used cityfibres own speed site, 918 down, 929 up, ping 7ms.
Have a camera photo of monitor showing those speeds but uploading seems to be too much of a hassle!
Just be wary that Vodafone seem to have exclusivity for a certain period before other ISPs can offer their services. This may have changed recently but it annoyed me because I've had terrible experiences with Vodafone in the past so they are on my crap list.
PS5 downloaded 65Gb of F1 23 in less than 10 mins. I was pretty satisfied with that.
Upload speed is amazing such that it's noticeable higher than my previous ISP Virgin.
Static IP, UK support which is kinda important if you need them. Great wifi 6 router as standard with option to purchase mesh as well. I had a seamless install within a few weeks of signing up.
It was recommended to me from the folks here and it was a super smooth experience switching to No One.
You also get a static IP for free and they don't crank up the price mid contract either. They use a Mercku 6a router which is WiFi 6 which has been rock solid. And this is me coming from a...
I've been with No One for a month now and am really happy with them. Its my second ever isp as I've been pretty much an NTL customer since back when you'd get 2hrs free dial up. So I was a bit nervous moving away as I rely on Internet for working from home. Been a rock solid connection and the...
I never heard of the Ducky brand until really recently. I think the fact that they come with cherry mx switches puts them as my firm favourite. I've heard nothing but praise and they have a huge variety as well.
I tried to cancel last Wednesday via whatsapp and it wasn't until the Saturday that I finally managed to do so. They kept never responding or taking hours to repeatedly go through ID&V. A horrible experience. They kept wanting to know why I am leaving like I had disrespected their honour.
Of...
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