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No offense Rotty, but you are about as biased as they come. I was banned from SC while that whole crew of people who are just as bad, if not worse than me are still there. Ban me from the whole forum if you like but at least have the courage of your convictions.

So it's good news all round then :D S

What I find very weird is that the advertised response time of the 215TW is 8ms. The 244T is supposed to be anywhere from 10-16ms but I really find that it is FAR better than the 215TW. It's very strange. S

I love it. I really believe there was something wrong with my 215TW from Day 1. The 244T is brilliant. S

Have to agree. I scrapped it after about 20 minutes. Just got the new Enermax keyoard and have to say, best keyboard I've ever had. S

Good luck mate. I find the best way to deal with them is firm but polite and don't give up. If they tell you they are going to callback at 3:00 p.m. and they don't, call back at 3:10 p.m. Make it clear you are not going to go away until the problem is fixed. Purely out of curiosity, what is...

No, they just replaced my 215TW with a 244T S

**Resolved** After a lot of wrangling I have obtained what I consider to be a fair resolution from Samsung. Since they were unable to replace my 215TW and wanted me to go through OcUK for a refund, we settled on a 244T (24"). I was going to flog it TBH, but I really like it. Seems to be...

You are probably right. Samsung don't really have a leg to stand on now. I have a lot of evidence against them. S

Looks like I have been chasing the wrong people. S

Thanks for the advice mate, have a great weekend! S

Well, I e-mailed them twice and both times they told me they could do nothing. I did some research and that seemed true. If I find out it's not the case, I will never shop at OcUK again. I have spent £7k there in the last year. I'm sure there are those who have spent double or triple that but...

Try dealing with OcUK after 7 days. All they'll do is tell you to go to the manufacturer. I don't think you've been through this somehow. I appreciate the things you are saying but I would prefer that you do not refer to my frustration as "blabbing". S PS : The problem is you seem unaware...

I've been polite and tactful up until my last e-mail (and even it was polite, just worded firmly). Here is what I got for my trouble : 1st - Was told 1-5 days for swap out. Nothing Happened! 2nd - Was told it would be sorted out in "a day or so". Nothing...

I feel your imminent pain. :mad: S PS : Luckily you are still covered by the distance selling act mate. If it is less than 7 days you can get a full refund.

Their game is over on Monday. I have issued them with a one day ultimatum on the advice of my counsel. Basically I have told them that I want a cheque for the full price of the monitor (incl VAT) that is to be dispatched on Monday by courier. If they do not comply, proceedings will be initiated...

**Update** So I finally got a supervisor to call me back on Thursday. He promised me he would send me a loaner and that it would arrive at some point on Friday. He even e-mailed me with a confirmation that it had been sent. Guess what? No monitor. These guys are truly unbelievable. S

It is a consolation my friend. Anything I can do to save you the hell I am experiencing now is doing us both a favour. S

I feel your pain. These ******* are getting away with far too much. Im sure they would have tried to get rid of me with a refurb by now but I had told them when I first contacted them that a refurb would be refused at the door. I will run Samsung's name into the ground if they don't fix my...

Yah, well I have to. I have been lied to and ignored and that is something I will not tolerate. S