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hahah wow. you wern't kidding

Hi MiSJAH i can't believe this thread is still going. i had all but forgotten about the fiasco and my GT83 has been serving me well...... almost time for an upgrade though and it won't be MSI

says invoice date invalid. and i can't change the date of purchase. i'm guessing they don't like me much atm because of what happened between us lol.

i can't actually try again it won't let me.

benny succeeded in getting a code though. i will just assume i was declined because i filled something out wrong or they knew about my fiasco at the time

it was me. got back a reply saying my invoice date was invalid lol.

Would't work i thought because you would need the dual chargers.

I do agree all this could have been avoided. it's been abit of a rollercoaster really. my advice to msi is to learn from this. and also how i was treated and spoken to by carolyn is exactly how i would like to be spoken to as a customer. she was really sympathetic and non patronising or passive...

i would like to state that this was not a free upgrade it was a mistake by msi sending me the wrong model and expecting me to send it back after i had spent all day installing all my stuff and personal details on it. a major inconvenience to me. they threatened me with legal action if i don't...

Well to anyone who knows about the situation with me everything has been resolved and despite a rocky patch between me and MSI the product manager has really done good by me. so i will be keeping my GT83VR 7RF which is an absolute MONSTER. MSI make great and solid products. and i will buy again...

Haha currently waiting for a game to download on my ****** net :( sad times.

Literally haven't got the slightest clue. didn't even get an email telling me i've been upgraded. couldn't believe my eyes when i saw the label.

well MSI have done an amazing job. they left me in the dark about this but it was a nice surprise my GT83 Turned up today and not only did they upgrade me to 7th gen they upgraded me to the 7RF so i now have 1080 sli and 64gb ram instead of 1070 sli 32gb ram.... i must have stared at the box in...

I received an email mate saying they had been cleared at the same time as benny

Fair play I'm beat. A customer should never have to feel this way.

I'm not defending them anymore msi are absolute liers. Today for me has proved it. They pick and choose who they want to respond too and don't give a ****. In all the times I've got a response out of them I've had to threaten them and again they just feed me lies. I should have had tracking today...

Well I'm not impressed still no tracking and msi won't respond via email and also they were pretty rude to me via Facebook. At first I took it as a light hearted joke but when they went silent on me yet again it left a bad taste in my mouth. I've defended them a few times on here. But today was...

Too late to refuse I'll let you know how my 1070 in sli are once I receive them this week. From my understanding though this is largely a gt72 and 73 issue not a gt83 but nothings impossible I guess

Tropicola how many days is that since you said you were waiting for tracking got my email today

All done for me too got invoice and email confirmation should receive a tracking number soon. Weirdly it's DHL and it says dispatching from the UK is it possible my laptop is already in the country ?