Fuming!

Diagro

Diagro

Diagro

Soldato
Joined
3 Jun 2012
Posts
11,060
:mad:

I'm very annoyed!

I do phone repairs to get money to help pay for uni whilst i'm there.. I try to charge less than most as i feel sorry for people who need a repair and are on a tight budget.

So for example i charge £40 for a iPhone 4 / 4S and make £15 profit for the time i spend doing the repair...

I had a chap come to me 2 days ago and have 3 iPhone 4's repaired, all broken screens so not a problem.

I did my usual checks and asked him some questions about if they powered on ok before the glass was broken, how the screens were broken and if any water was involved blah blah...

He said they were all just dropped from a small height.. so i was like ok no problem i will change the screens.

I noticed that on 1 of them the screen that was broken made no effort to light up, (90% of the time they will still light up even if LCD is cracked)..

So i made this clear to him that a new screen may not fix that one but will be charged at £40 still and i would fix the issue if found that's causing it not to work... he agreed as long as it was below £60 for the total repair on that phone.

So i go ahead and fix the phones... and find that the dead phones chassis was bent, so i replaced that as well and put a new dock connector and battery in and it came back to life, unfortunately it would get no signal.

None had Sim cards so i couldn't test signal strength anyway.

He comes to collect all 3, pays me the money owed and drives off happy.


Now we come to today....

he comes over to my home, without prior warning and throws the phone at me when i open the door, this said phone bounces off me and smashes on the floor... Now it needs a new screen...

He shouts so my entire street could hear that I'm a scam artist and i rip people off, that his phones are all now barred and don't work ( ALL THREE)...!

I tried to calm him down and reason with him but he was having none of it, and trying to push past me into my home.. Now I'm not a small lad, I'm 6ft1 and am around 15stone.. he could not budge me.

I asked him to hand me the phones so i could have a look, so i have 2 that look Ok and one smashed (cus he threw it at me).

I have a quick look and found that the new mid-frame was gone and the screens were not held on correctly, and came to the conclusion that he simply took my new screens, put them on barred dead phones and then expected me to simply pay him for 3 new iPhone's!

I told him to come back tomorrow and i will see if i can fix them.. But i wont be paying from my own pocket and then i shut my door and locked my house up.

he carried on shouting calling me a scammer and a robbing moron until he drove off 15 mins later.

Now then, I have 3 phones, i have done IMEI number checks and all have come back as reported lost / stolen...

What do i do?

I'm not going to fix these as i cant change the IMEI.. and i refuse to spend money again when he has simply tried to rip me off.

This is he first time something like this have happened to me, i have done over 3000 iPhone repairs since i started.

Please help... i need advice :(
 
Phone the police, let them be there when the chap comes to collect his three stolen iphones, let him claim ownership of them, then let the police deal with the owner of three stolen phones.
 
Report it to your local police. They will be wanting a chat with the guy to find out why he has stolen goods in his possession.

I don't see why you haven't come to this conclusion yourself to be honest.
 
Hikari Kisugi said:
Phone the police, let them be there when the chap comes to collect his three stolen iphones, let him claim ownership of them, then let the police deal with the owner of three stolen phones.
Click to expand...

Problem is i have no idea when he will come back tomorrow.. :/

Kreeeee said:
Report it to your local police. They will be wanting a chat with the guy to find out why he has stolen goods in his possession.

I don't see why you haven't come to this conclusion yourself to be honest.
Click to expand...


I will give them a call then.. hopefully i can get this sorted.

I rely on word of mouth for my repairs, and even one chap can do a lot of damage :/
 
What ever you do, do not take responsibility for the three barred/stolen iphones. He is clearly a scammer trying to rip you off and frame you. As others have advised, turn to the police for some advice regarding this issue.

The fact that he threw one of the iphones pretty much says it all to be honest. Heck.. who throws a £200-350 phone without wanting to be compensated?
 
It has annoyed me, with the fact that i spent a good 2 hours pouring my soul into making them look nice and new.

and now they look like crap only 2 days later :/
 
Calling the police would be a good start. By the way, how much do you charge for fixing an iPhone 4's lock button, home button and unlocking from Vodaphone?


:)
 
Edrof said:
Calling the police would be a good start. By the way, how much do you charge for fixing an iPhone 4's lock button, home button and unlocking from Vodaphone?


:)
Click to expand...

I don't want to quote for repairs on the forum as i would be suspended sorry mate
 
Did you note the IMEIs of the original repaired phones? If so, then straight away you can tell that these aren't the same phones you repaired.

Subsequently, phone the police and set up a nice introduction so they can discuss his approach to fraud and the handling of stolen goods.
 
Pestilence said:
Did you note the IMEIs of the original repaired phones? If so, then straight away you can tell that these aren't the same phones you repaired.

Subsequently, phone the police and set up a nice introduction so they can discuss his approach to fraud and the handling of stolen goods.
Click to expand...

They are the same, the Sim trays IMEI numbers match the ones i have recorded.

But the Main boards are missing the warranty stickers i use so i know they have been changed.
 
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