10 day training period over do these look ok?

Tealc said:
I think you are still on ADSL (G.DMT) Dubs where you should really be on ADSL2+ (G.992.5), after all you are paying for it and your line should be able to support it. It's possible Sky do not have enough equipment on your exchange to switch you over to the faster connection but you really need to ask.

I doubt if you are on an Interleaved line with that attenuation so Maxdelay probably doesn't apply.

Do a ping to bbc.co.uk, if it's around 20-30ms then you are on FAST and if it's 50-60 you'll be on Interleaved as it adds 32ms to the ping time to help with error control on longer lines.
Click to expand...

- ADSL2+ is an option for all LLU customers.
- Nothing to do with Sky equipment or lack of it.
- It is interleaved and Sky wish to keep it that way - although technically speaking, outside of their policy, it is of course possible to switch to fastpath.
 
Suppose i should update this

After speaking agin to sky and asking for the lowest stable max delay settings

skynew.jpg



Much better than the 7008kbps i was getting, first bloke i spoke to over the phone sorted it.

Cheers all
 
dubs said:
Suppose i should update this

After speaking agin to sky and asking for the lowest stable max delay settings

skynew.jpg



Much better than the 7008kbps i was getting, first bloke i spoke to over the phone sorted it.

Cheers all
Click to expand...

That is a vast improvement! Nice one.

VaderDSL that is looking a lot better than it was, For a rubbish line that is not too bad at all. Shame you haven't got a better line I'd say you'd reach about 13/14 tops if you did.
 
Sorry to bump this thread but i was stuck at 7008kbs speed and i gave sky a call, they said they have now upgraded me to adsl2, how long did you have to wait until it "kicks" in?

Thanks
 
when i rang them the second time to sort it, the router reset and it was running the new speed, they did it all from there side.

from phoning and to hanging up i'd say 30mins maximum.

Craig
 
Can take minutes to hours to days, all depends on how far you want them to push it. Of course this also depends on which support guy/gal you get, some will bend over backwards to try and help.

But as dubs said, generally about 30mins on average, most of that time is generally sat there waiting, when ever i ring, i always have my router stats page open, so i can see what there doing.

Gald both vader and dubs got there lines increased, certainly beats my 5000 kbps, but can't complain lines crap and long, not bad for £7.50p/m and not capped lol.

@mjones1

Give it 10 days from the day u called them, just incase they set up DLM, DLM will find the most stable speed for you, but not the fastest, after that 10 days, call them back and ask for your max delay settings to be changed to the lowest stable they will go, and at that time, ask them to tweak both up and down speeds too.
 
I'm 5 days into DLM with Sky LLU. Looking at my stats, what is my line capable of? It was syncing at 16000kbps for a couple of days but dropped last night. I could only download at 13.5Mbps though, I'm not sure why it wasn't closer to 16Mbps.

The exchange is across the road.

ADSL Link Downstream Upstream
Connection Speed 14334 kbps 1107 kbps
Line Attenuation 22.5db 13.1db
Noise Margin 7.5db 8.5db
 
wsh said:
I'm 5 days into DLM with Sky LLU. Looking at my stats, what is my line capable of? It was syncing at 16000kbps for a couple of days but dropped last night. I could only download at 13.5Mbps though, I'm not sure why it wasn't closer to 16Mbps.
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You will never get full download speed due to overheads and the stack etc, approx 80-90% of the sync speed is the norm.

RE: Current speed is below what i would expect for your attenuation and your snr is low for that attenuation. Do you have any extentions at your house? Try connecting at the test socket (which eleminates the extentions) and see what speed you get - http://www.skyuser.co.uk/forum/view-master.html

You should be looking at 18-19mg
 
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I'm still stuck on the 4Mb/512 DLM cap, when my line supports approx 6Mb :(

Don't want to ring until I've had 10 solid days of uptime though, as I fear they'll fob me off.
 
Leave it as is for the 10 day training period but take the stats before you disconnect and try the test socket. See if there is any improvement when connecting from the test socket. If your SNRM improves this will either point towards the ring wire (if you have not removed it) or low quality extentions causing problems.

If it does not improve it, you might have a bit of a bad line and there is not much you can do unless you are experiencing voice faults. If you call out BT, you will get charged with that speed even though its low for your attenuation as they will class it an acceptable service (not dropping sync all the time etc)

Another issue could be REIN but this is dam hard to track down. You will only notice it if you monitor your SNRM with relevant software (Routerstats) or watch your SNRM like a hawk. Check out Kitz http://www.kitz.co.uk/adsl/rein.htm

Let me know how you get on.
 
Just a moment ago my sync dropped again so I disconnected it from the master and connected to the test socket. This caused the sync to go back to 14337 but the upstream to drop and the extension to go dead.

I then tried it on the extension where it would normally live and now I can hear the modem through both phones even after swapping the microfilter that was fine with ADSL. How can I stop the sound of the modem through the phone??

Connected the the test socket I can hear the modem but much much fainter. The test socket stats are:

Connection Speed 14334 kbps 954 kbps
Line Attenuation 22.5db 13.2db
Noise Margin 7.4db 7.4db

Master socket (a couple of days ago)
ADSL Link Downstream Upstream
Connection Speed 14334 kbps 1107 kbps
Line Attenuation 22.5db 13.1db
Noise Margin 7.5db 8.5db

Extension
ADSL Link Downstream Upstream
Connection Speed 14332 kbps 958 kbps
Line Attenuation 22.5db 13.3db
Noise Margin 7.3db 7.0db

So I guess the master is fine since it has the same stats the same as the test but its going to live on the extension where the modem makes my phone noisy.

The extension socket is a modular CAT5 and phone jobbie. The ones that you slot in the faceplate the sockets you need.
 
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Okay so your internal cable is up to spec and putting it in the test socket has shown no improvement so your line must just be fine.

Once your 10 day period is over, i have heard the gaming profile will improve your speed and ping time as it lowers the trarget SNRM. You need to ring sky support and ask for this after your training period.

The only reason i can think you are hearing the adsl signal on the phones is poor quality filters. What filters do you have and do you have them on all the extentions. As its only CAT 5 i would put a filter on each entention you have regardless if you using them or not. This should remove the signal being heard as your current setup is not filtering properly but this could be due to

1. Poor quality filters.
2. Not all sockets have a filter.

You can purchase a filter faceplate and this will filter at source when done correctly and all extentions will be filtered without the need for aditional filters on each extention.
 
You'd need to get an ADSL nation filtered faceplate, or a modified Pressac faceplate with A&B extension terminals, if you want to plug the modem in on an extension. The standard Openreach NTE5 will filter ADSL signal out from the extensions (the whole point :p), so connecting the modem on an extension would get you nothing.

Something to bare in mind if you want to use a filtered faceplate.
 
Thanks for the useful advice.

I've ordered an ADSL nation XTF85 and Sky will also be sending me out a new router. If that doesn't solve the problem of hearing the modem on the phone then I'll ask for an Openreach engineer to look at the master socket and line (I read about someone with a similar issue which was found to be the drop cable to the house).

I've tried 3 different microfilters that came free with routers and yes, I've a filter on the master and the extension.

I asked Sky about my sync speed also. I was told my line is capable of 19000kbps and they will set it to that after the DLM has completed if I phone back. I'll ask for the gaming profile at the same time.
 
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The ADSL nation XTF85 has made no difference whatsover. I can still hear the data from the modem on the phone...
 
what does the noise sounds like? Have you tried with just a corded handset (not a dect phone) instead.

This is a usual test we do, if you try a corded handset first, with no router, then connect the router and see if this makes any change to the noise. Obviously you wont get any noise with just the corded set, but its just to check if any noise if present that would suggest a line fault.

Some slight hissing might be expected (depending on line quality...might be when you talk etc etc), but if you try explain the noise i will see what i can suggest. but it should be silent when nothing is happening.
 
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