100 MEG PROBLEMS

[mark35]

Hi guys been upgraded to 100mb but only getting 30mb on speed test .com
any ideas spoke to virgin and all they say is why do i want 100mb for any way no help at all

 

[Hatter The Mad]

but my bitch aint one

 

[j_walsh]

but my bitch aint one

lol

posted on the virgin help forums?

http://community.virginmedia.com/

good luck if its a downstream/ upstream utilisation problem

 

[Al Vallario]

..

 

[Longbow]

Post your speed settings from your modem here.

 

[mark35]

yea wired in to the super hub
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 307000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 76 55616000 Kbits/sec 307000000 Hz 4.8 dBmV 40.9 dB Hybrid
Locked QAM256 75 55616000 Kbits/sec 299000000 Hz 5.4 dBmV 40.7 dB Hybrid
Locked QAM256 77 55616000 Kbits/sec 315000000 Hz 4.6 dBmV 40.3 dB Hybrid
Locked QAM256 78 55616000 Kbits/sec 323000000 Hz 4.2 dBmV 39.9 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 27400000 Hz 38.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0)
SFID 9048
Max Traffic Rate 102400000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 4155
Max Traffic Rate 10250000 bps
Max Traffic Burst 16320 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort

 

[Al Vallario]

..

 

[mark35]

Yea just tryed 20mb down load from the virgin servers

 

[PistolPete]

20MB download is barely going to touch the sides! At around 12MB a second it's going to be all over the place timing wise. You'll need to try a much larger download to get a more realistic result.

 

[KIA]

Try the 1GB file (Port 80) from http://www.thinkbroadband.com/download/

 

[mark35]

done that 900kb/sec

 

[kerrgreg]

Sounds fine then, pretty much on the speed.

 

[KIA]

900KB/s is not fine for a 100Mb/s connection.

 

[mark35]

i know mate any ideas im useing a cat 5 cable could it be that do i need cat 6 or should i get back on the phone to them

 

[j_walsh]

may want to check the upstream power:

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 27400000 Hz 38.2 dBmV

38.2 could be the problem may need to be increased at the cabinet.
Had a ropey connection on similar once i was moved to a different tap problem was sorted!
Best to post on the virgin forums and await a reply - normally upto 4 days or call them.

 

[Phemo]

Sounds fine then, pretty much on the speed.

900KB/sec is about 7Mbit speeds. That is in no way acceptable for a 100Mbit connection.

i know mate any ideas im useing a cat 5 cable could it be that do i need cat 6 or should i get back on the phone to them

Won't matter, cat5 is sufficient for gigabit speeds even up to 100 metres so there's nothing wrong with your cabling. As suggested above, make a posting on the VM forums - the guys there are pretty good.

 

[Al Vallario]

..

 

[Phemo]

Technically cat5 is only capable of 10/100, you're thinking of cat5e which is perfectly capable of handling gigabit bandwidth. That said, ordinary cat5 should still be just about fine for a 100Mbps connection, and I assume the OP meant cat5e anyway

Absolutely right, I did indeed mean cat5e, my bad I'd be surprised if people were still using plain cat5 cable these days though but a good point.

 

[awinchurch]

windows xp by any chance?

Try downloading tcp optimizer

 

[mark35]

imac and windows 7 64bit