5% fee for PayPal refund - should I stand and bang?

Soldato
Joined
27 Dec 2009
Posts
10,915
I made a purchase on AliExpress at the start of April using a credit card. The item did not arrive and after some confusion the seller has now confirmed that it was never actually sent and has offered to refund my money. However, they want to do this via PayPal and want me to agree to being charged a 5% fee. Admittedly this will cost me less than £1, but it seems a bit cheeky as I paid by credit card and as far as I'm aware the PayPal rules are that you shouldn't pass on charges to customers.

So, what next? Do I meekly accept the charge rather than do battle with a (presumably) Chinese company, or stand my ground and threaten to report them to PayPal (or something)???
 
why not use the request a refund bit in aliexpress? then open a case against the supplier in there?

I actually did that yesterday as it was getting close to the deadline. So far I've been corresponding with the seller through the AliExpress message centre who has today offered the PayPal refund.
 
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