Any1 had problems with x570-i gaming motherboard

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Brought a amd 5800x cpu thinking it would go stright in asus strix x570-i gaming motherboard but the dram light stays on it has no flash button and can't get into bios ive tryed ryzen 5 1600 lol then red cpu comes on and theres me thinking I was going to game over Christmas what a nightmare but don't know what bios its ship with and if any1 got any ideas most welcome tryed ram in a1 socket then a2 just 1 stick thanks
 
Soldato
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Unfortunately it needs a bios update and the ryzen 1600 is not supported .

You can request a cpu upgrade kit from AMD, borrow a cpu if able to or send it to be flashed.
 
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30 Dec 2020
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Crazy in future no pc.parts at Christmas lol and thought buying this type and for price would of done things different but another thing lesson learnt about pc building :-D
 
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OP
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30 Dec 2020
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Thanks my pc up and running now a friend had cpu that was compatible after checking site I could get in to motherboards bios and updated and now the 5800x is in its home lol and alot has been learnt again ashame u learn the hard way like flashing bios button with brand new hard where and because it says ryzen 5000 ready on box means nothing and mayb keep old bit a side for easy testing like stock coolers so faster testing cpu etc instead trying to drag big water pump in and out of machines thanks again happy 2021
 
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