anyone had a parcel delivered that was not yours, but postman took a pic of it?

ShiWarrior · 29 Feb 2020 at 16:15

Never had this before...

out all day at work and i have a "safe place"

got a email to say its been delivered, and i can see a photo of it sticking out of my letterbox

come home, parcel is on the doormat inside the house, but its not mine

postie has put someone elses though my letterbox instead of mine

not OCUK

ShiWarrior · 29 Feb 2020 at 16:45

no , parcel

that i can understand

ShiWarrior · 29 Feb 2020 at 17:23

Werewolf said:
I suspect the photo is instead of a signature, and most parcels, certainly RM deliveries are classed as "complete" in the T&C (and I think law) if they're delivered to the premises.

Was the parcel delivered to the correct address?

Was my parcel delivered at the correct address ? i.e. here ? no

we have no idea where my parcel is at the moment, i took the "wrong delivered" parcel to the correct address and nobody was home, so i do not know if my parcel got delivered there

I phoned Customer Services, and they are sending me a new one, should be here
tomorrow

being as its a new order (free of charge) if the other one turns up, ill just refuse it

ShiWarrior · 29 Feb 2020 at 17:33

yes because he will charge my bank card again

ShiWarrior · 1 Mar 2020 at 08:47

Dreadi said:
How have you got the delivery confirmation image if it's not your parcel? Surely that would be linked to the correct recipients details?
Either way, just contact whoever delivered it and they can sort it I'm sure.

because he took a photo of a parcel in my letterbox with a camera, and uploaded it to my account, he didn't read who it was addressed to properly ?

yes i did contact company, new ones arriving today

ShiWarrior · 1 Mar 2020 at 11:56

LeeUK said:
I assume the post man was delivering a parcel to the OP but instead posted the wrong parcel through the letter box. Even then I still don't know how as he would have had to scan the label on the parcel in order to mark it as delivered and upload photo to the account.

No idea, but something is a mis

ShiWarrior · 1 Mar 2020 at 15:09

Dreadi said:
Yeah but that's because the idiots probably left it by your front door instead of putting it through the letter box they always seem to do it to me

nope, mine was pushed through AFTER the photo was taken

ShiWarrior · 1 Mar 2020 at 15:10

Illuminist said:
I got a rainforest parcel today and they took a photo of my front door to prove delivery

was it addressed to you on another person on your road?

ShiWarrior · 1 Mar 2020 at 15:46

LeeUK said:
DPD took a photo of my parcel sitting in someone else's recycling wheelie bin as proof that it had been delivered to a 'safe place'.

lol that's safe, because the occupants of that house probably wont see it in the bin
or did u get it back?

ShiWarrior · 1 Mar 2020 at 16:06

i have a feeling that they put the correct bar code on the wrong parcel

ShiWarrior · 1 Mar 2020 at 17:12

LeeUK said:
Wait, what? You say it was actually addressed to you but the contents of the parcel were wrong? So you mean the company sent you the wrong order therefore the post man didn't deliver the wrong parcel.

That's not what I said,

Not addressed to me hence why I didn't open it

ShiWarrior · 3 Mar 2020 at 18:15

update
so next day came, still no parcel, new one arrived Sunday late afternoon
so i popped the other parcel through the letterbox of the correct house

roll on to just now (Tuesday early evening)
a guy came to our door from 10 numbers below us, handed over my parcel that was supposed to be here on Saturday, been sat outside his house for 3 days