Since the announcements of 3.0, Rift forums are full of angry people too. They've now made it possible to get best in slot items *only* via cash, albeit for 1 month only. Since Trion had promised you could never buy the best items in game, making them only available via cash has naturally caused a lot of upset. Additionally, the new ultimate pack costs £113 and doesn't include any subscription time, or the new expansion souls, or any credits.
On the Defiance side, they've changed a lot so that you need weeks of grinding to get the stuff you used to be able to get in a few hours of play. Unless you buy the equivalents from the store.