Caporegime
Why? It's not like they're doing it just to wind one guy up?
Are there any 'grace' periods if you buy something and then its reduced?
- Thread starter _Jimlad_
- Start date
Why? It's not like they're doing it just to wind one guy up?
Soldato
There is a 1 week grace period thanks to the distance selling regulations.
Most companies will refund if you contact them telling them you are going to return it due to the reduction in cost, it will save them more money for you to keep it.
Deleted member 651465
D
Deleted member 651465
I've seen people on HotUKDeals, send things back to save £5 
Associate
£20, so not really a great deal, the the item was reduced by a 3rd, i will send and email and see what they say
Caporegime
Would you contact them if you saw they'd increased the price, asking if you could pay more? No, you wouldn't.
You agreed to the contract. You live with it.
its very easy for you to get on your high horse and in this case we are only talking £20 and i was simply enquiring. However If it was YOU and say you purchased a car for 15k and then they knocked 5k off your telling me you would say 'oh well' and not think anything more?
Caporegime
If I thought the car was worth £15k on the day when I signed the contract, then what can I do? Nothing. I agreed to pay that much. I thought it was worth that much.
so you would not even enquire? just stand there and pardon my French take it up the hoohoo?
Oh don't be silly.
If you buy something and they reduce the price the next day then yes, technically you've agreed to it at that price.
However why be an arse about it?
They don't have to, but it doesn't hurt to ask.
As I said before a lot of high-street retailers have money guarantees, or if you even find it cheaper elsewhere after buying it. Again you can't just expect them to ring you up and say "Oh the price is cheaper at Argos, we are giving you £20 back". You have to proactively do it yourself and there is nothing wrong with doing so.
As the customer you don't have to just bend over and accept it.
As I said before, at the end of the day if a company refuses on £20 or something, then they've lost a lot more from loosing that customer for repeat business. Which again is why when I've been in that situation, I've always got some money back.
They do have a page somewhere on their site, where if you buy a product for a certain price and it is reduced at all within 1 month of purchase i think you can contact then with the purchase details and they will refund the difference, Have a look and check it out...
Not necessarily - you agree to buy it knowing that you're within your rights to return it within 7 days. If the seller then chooses to reduce the price of an item they are fully aware that some % of the people who bought the item within the last few days may chose to return the item/ask for a refund. The seller is perfectly entitled to reduce the price and is also well aware of the implications as far as recent orders are concerned.
M&S (although not obliged to) will accept people returning goods bought immediately before a sale only to have them pop over and buy the exact same goods at sale prices - they are fully aware that some people will do this and no doubt price it in.
Personally I do agree with your sentiments and think it is ***** as **** to do this - however I'd point out that retailers are (mostly) aware of the law and should factor in the chance that some customers will return/ask for refunds following price drops.
We're talking about distance selling though - you agree to the contract knowing you can change your mind within 7 days - a reduction in price might cause you to change your mind tbh...
The retailer is selling the item knowing that the sale can be un-done within 7 days.