I used to live in a house in Bristol and recently moved into a new flat. I was with virgin media for a year in the old house - i was going to cancel the subscription however they convinced me to get get my internet with them using an ADSL line. They assured me that the line would be a 20Mb capacity and that their speed tests had rated it at least 8 Mb. I lived with 4Mb (I think) in the old house and found that to me easily enough for my needs.
I have now moved in and found that downloading steam games (I have tried downloading from websites as well: same speed). I am getting 45KBps during the day and 20KBps at night. **** *** ****? I had faster internet than that 5 years ago!
I have tried calling them a few times but generally its been around lunch time / early evening so couldn't get through. Are they going to be able to actually improve this **** service? Are they regulated? Can I complain or am i stuffed?
Any advice appreciated - not best pleased at the moment.
Monkey island special edition e.t.a. 32 hours........bah
I have now moved in and found that downloading steam games (I have tried downloading from websites as well: same speed). I am getting 45KBps during the day and 20KBps at night. **** *** ****? I had faster internet than that 5 years ago!
I have tried calling them a few times but generally its been around lunch time / early evening so couldn't get through. Are they going to be able to actually improve this **** service? Are they regulated? Can I complain or am i stuffed?
Any advice appreciated - not best pleased at the moment.
Monkey island special edition e.t.a. 32 hours........bah
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