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ASUS AMD NAVI 5700 AT £249 & 5700 XT AT £299 WITH FREE GAMES, CASHBACK BF OFFER, DETAILS INSIDE!!!

Discussion in 'Latest News, Deals & Special Offers' started by Gibbo, 19 Nov 2019.

  1. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    i have rec'd nothing except loads of messages to confirm the review even though i sent the link. cashback seems to have gone to the ether!

    anyone having issues with their cards in games, especially 4k and ghost recon? seems better not anti aliasing has been switched off. still looks cracking. mine was black screening and crashing the system. seems a lot of issues with these card drivers.
     
  2. apg

    Gangster

    Joined: 4 Dec 2013

    Posts: 146

    Same here. I received the £25 a week or two ago but as of yet still no further word on the £40.
     
  3. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    As far as the new drivers are concerned I did find the Radeon Image Sharpening triggered CTDs for me in R6:S, perhaps because it conficts with the image sharpening that the game engine does after Temporal Anti-Aliasing? I've not had any stability issues since I turned it off.
     
    Last edited: 5 Mar 2020
  4. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    Your original post mentioned you were still waiting. Assuming you did eventually get paid how long did it actually take from application to payment?
     
  5. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    I have not rec'd either cashbacks, really crap service.
     
  6. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    it is a lot better now but still crashing. getting a bit anmoyed, may rma the card and go back to a TI or 2080.
     
  7. dalepearson

    Hitman

    Joined: 20 Sep 2005

    Posts: 634

    Just got a response from ASUS. I guess wait till end of March then its deffo been 90 days.

     
  8. Alan1969

    Wise Guy

    Joined: 16 Jun 2019

    Posts: 1,139

    Location: Leek staffordshire

    usually 90 days! - could be even longer then.
     
  9. Gibbo

    Commissario

    Joined: 17 Oct 2002

    Posts: 35,335

    Location: OcUK HQ

    Guys

    I had a meeting with Asus last week and complained to them about these promotions and have several people have issues claiming. Today they have suggested anyone with issues drop an email to one / both these addresses:
    Cashback - [email protected]
    Gamesplanet - [email protected]
     
  10. gupsterg

    Hitman

    Joined: 23 May 2016

    Posts: 718

    Location: Lurking over a keyboard

    Never went for Navi as wasn't a gain over RX Vega 64, but reading this, for sure makes me wanna give my £ to OCUK when big Navi gets here :) . Great support is priceless ;) .
     
  11. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    thanks. i will email them tonight when i get home. just ridiculous now.
     
  12. dalepearson

    Hitman

    Joined: 20 Sep 2005

    Posts: 634

    Cheers, I will follow up with them once it hits the 90 days if thats the game.
     
  13. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    Thanks for the feedback. Good to know there is finally some communication from ASUS and that Gibbo has fed back to them that 6 months (potentially) for cashback is a bit much.
     
  14. Gibbo

    Commissario

    Joined: 17 Oct 2002

    Posts: 35,335

    Location: OcUK HQ


    Wow nice bit of exaggeration there. ;)
    It is nearly three months and I think Asus do quote upto 90 days as well. No idea where you found another three months?
     
  15. Alan1969

    Wise Guy

    Joined: 16 Jun 2019

    Posts: 1,139

    Location: Leek staffordshire

    me too waiting for big navi (want a 144hz monitor and so need a gpu upgrade). great support is priceless.
     
  16. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    Exactly what you just wrote. It's been nearly 3 months and they advise it could be another 3 (90 days) before payment. Hence potentially 6 months.

    Anyway, thanks for keeping us in the loop as always; it's one of the things that sets OcUK apart from the competition.
     
  17. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    i finally got my review cashback confirmed but not the other.
     
  18. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    it goes on:

    Hello,
    thank you very much for your mail.
    The participation in more then one promotions with the same product is not possible according to Terms and conditions. The game code has already been sent to your email address.
    We ask for your understanding.

    i will never again get a product from asus where cashabck is offered. shocking CS. i didn't even ask about the gamecode!
     
  19. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    the incompetence of asus CS knows no bounds. @Gibbo

    Hello Ian,
    we checked your invoice. According to our information you participated with your graphic card in the Radeon Game Promotion, the gift was a Radeon Game Bundle code which has already been sent via email (December 19th, 2019).
     
  20. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    I suspect ASUS are using that excuse to avoid paying anyone. I've not had any money from them either, nor have I requested or received any game code. The original post made it clear we could and should claim all 3 offers though, so either it was a genuine mistake from OcUK, or ASUS are playing fast and loose with false promotions.

    At the moment I'm £40 out of pocket and still haven't claimed a game I though I was entitled to either. Pretty disappointing to be honest, especially given the £300 offer for the 260 SUPER currently available.