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ASUS AMD NAVI 5700 AT £249 & 5700 XT AT £299 WITH FREE GAMES, CASHBACK BF OFFER, DETAILS INSIDE!!!

Discussion in 'Latest News, Deals & Special Offers' started by Gibbo, 19 Nov 2019.

  1. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    i concur with all that. p**s poor in my opinion. only the review one has been granted and i've used the ghost recon code. and possibly the ithers too. i also purchased a R7 so got free games with that too. and a mobo!
     
  2. apg

    Gangster

    Joined: 4 Dec 2013

    Posts: 146

    I have emailed the asus customer suport email given in this thread about the £40 cashback (have been paid the £25). I shall see how they reply. If they refuse to pay and we are all missing the initially advertised cashback what action should we take? I know overclockers customer service is good so hopefully their is some recourse they can offer.
     
  3. Darkpassenger

    Gangster

    Joined: 22 Jan 2018

    Posts: 248

    You have to chase them up took 6 emails for me
     
  4. apg

    Gangster

    Joined: 4 Dec 2013

    Posts: 146

    What necessitated the back and forth of emails? Did they try and say the £25 and £40 cant be claimed together?
     
  5. jrwagh333

    Soldato

    Joined: 20 Aug 2008

    Posts: 5,874

    Would be nice to see OCUK stepping in.

    However, if ASUS are claiming that them sending you a gamecode is replacement for the cashback, they are simply wrong. Forget the TandC for a moment, if you go by what they are saying, if they send you a gamecode but you don't redeem it, that is not considered acceptance.
     
  6. dazzlaa

    Hitman

    Joined: 30 Jan 2017

    Posts: 795

    Location: Lincs

    So glad I avoided this, cash back offers are always a pain in the backside!
     
  7. Darkpassenger

    Gangster

    Joined: 22 Jan 2018

    Posts: 248

    I think they were just incompetent I had to send invoice twice
     
  8. Darujhistan

    Soldato

    Joined: 28 Oct 2011

    Posts: 5,429

    I hope people have learned to avoid this kind of scam marketing in future.

    Nearly six months later, still ongoing issues.
     
  9. apg

    Gangster

    Joined: 4 Dec 2013

    Posts: 146

    All monies have now been paid.
     
  10. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    I'm glad your wait is over. Thanks for letting us know.

    Although my application is listed as "Approved" I'm still waiting for the £40.
     
  11. silent

    Wise Guy

    Joined: 18 Dec 2003

    Posts: 2,473

    Location: heybridge, nr maldon, essex

    im waiting for the review but they are refusing the £40 due to the games. even though i linked this thread. anyway, my card was faulty and has been returned. when the replacement comes, i'll sell it as went back to a TI.
     
  12. droyden

    Hitman

    Joined: 4 Oct 2009

    Posts: 992

    I am also still waiting, raised 12/01 and has been in the approved state since then..
     
  13. dalepearson

    Hitman

    Joined: 20 Sep 2005

    Posts: 634

    Still waiting also, but written it off as never going to happen.
    Lesson learned.
     
  14. flea.rider

    Wise Guy

    Joined: 7 Aug 2017

    Posts: 1,465

    to many sales going on for the 5700 range .. me thinks something new will be out soon ... :)
     
  15. apg

    Gangster

    Joined: 4 Dec 2013

    Posts: 146

    Contact them again, dont just write it off.
     
  16. dalepearson

    Hitman

    Joined: 20 Sep 2005

    Posts: 634

    I have contacted them many times, they just ignore the emails.
     
  17. dalepearson

    Hitman

    Joined: 20 Sep 2005

    Posts: 634

    Randomly I got paid today.
    So now complete ... wont do that again.
     
  18. xtremedetailz

    Mobster

    Joined: 16 Jun 2010

    Posts: 2,945

    Location: Manchester

    I did warn everybody how bad Asus Cashback claims were. :p
     
  19. Darkman

    Wise Guy

    Joined: 9 Nov 2002

    Posts: 1,060

    Location: Surrey, UK

    Does the State on the ASUS Promotion website still show as Approved, or has it changed to something else?

    It's even worse than you prepared us for. It's by far the worst cashback experience I've ever had.
     
  20. Jony27

    Sgarrista

    Joined: 15 Aug 2010

    Posts: 8,630

    Location: N. Ireland

    It's why I didn't go for this deal at the time of buying my 5700.
    Ebay had a promotional code on selected sellers and I was able to purchase a Powercolor 5700 for £255 straight, no messing about with claims.