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*** ASUS UK P67/H67 swap out details finalised ***

Discussion in 'Motherboards' started by VoG, Mar 9, 2011.

  1. VoG

    Soldato

    Joined: Jan 20, 2004

    Posts: 5,691

    Location: Nottingham

    ASUS UK have final released details of the swap out process for owners of B2 P67/H67 boards.

    http://asus.co.uk/sandybridge_swap/

    so there you have it, a 3 month window with ASUS UK, after which, your back to your original supplier.
     
    Last edited: Mar 10, 2011
  2. peterattheboro

    Capodecina

    Joined: Sep 24, 2005

    Posts: 19,947

    Location: Middlesbrough

    I was going to wait until mine broke but I think i'll do it in the window as it seems like it'll be a lot easier!
     
  3. nightmare99

    Mobster

    Joined: Oct 19, 2006

    Posts: 3,650

    As expected no advanced replacements. They will collect your B2 boards and replace them with the B3 eqivilent 7-10 days turn around.
     
  4. VoG

    Soldato

    Joined: Jan 20, 2004

    Posts: 5,691

    Location: Nottingham

    i'll do mine around Mayish, don't use the affected ports so there's no rush for me, besides, if Z68 is coming out around then i might well just buy one of those & bung the P8P67 B3 board i get back in the MM, be a cheap upgrade that way.
     
  5. Vertigo1

    Capodecina

    Joined: Dec 28, 2003

    Posts: 14,654

    So is there any word on whether we'll be able to simply return the boards for a refund, either directly to Asus or via the retailer?
     
  6. Gerard

    Caporegime

    Joined: Oct 18, 2002

    Posts: 31,313

    Location: Ireland

    Well thats a pain in the ass :(
     
  7. porkmince

    Gangster

    Joined: Jan 7, 2011

    Posts: 131

    Location: Reading , UK

    tis a pain - think i will take the same approach as VoG

    what is the Z68 out of curiosity ?
     
  8. Max3

    Gangster

    Joined: Jan 12, 2011

    Posts: 419

    The turn around time is just too much :( tempted to wait for the z68 as well and sell the b3 board.
     
  9. chippy08

    Mobster

    Joined: Sep 21, 2008

    Posts: 3,884

    The z68 board allows you to use the on chip gpu but also allows you to overclock your 2500k or 2600k chip as well.
     
  10. VoG

    Soldato

    Joined: Jan 20, 2004

    Posts: 5,691

    Location: Nottingham

    i can't see Asus giving out refunds, least wise not in the UK, & if your outside 28 days, i can't see the retailer giving out refunds either, especially not now Asus have said how & when & at what cost to the consumer the boards will be replaced.
     
  11. Fat Dog

    Gangster

    Joined: Jun 23, 2003

    Posts: 395

    7-10 working days? What a joke. What's Gigabyte UK's policy?
     
  12. newhit

    Gangster

    Joined: Dec 29, 2009

    Posts: 258

    Location: oop north

    That........... is a good question:)
     
  13. Treznor

    Associate

    Joined: Aug 22, 2005

    Posts: 89

    indeed, not happy with waiting 7 - 10 days for a replacement :(
     
  14. Fat Dog

    Gangster

    Joined: Jun 23, 2003

    Posts: 395

    VoG's policy is the only one that makes any sense. Which also unfortunately means Asus will 'get away' with it...
     
  15. Vertigo1

    Capodecina

    Joined: Dec 28, 2003

    Posts: 14,654

    This is a farce and merely reinforces my already low opinion of Asus and their P67 boards in particular.

    Going to order a Gigabyte B3 board to replace it then sell the replacement Asus when it gets swapped out.
     
  16. Gerard

    Caporegime

    Joined: Oct 18, 2002

    Posts: 31,313

    Location: Ireland

    7-10 days is a bit off a urinetake, whats to stop them sending out the motherboard and having the courier collect the old one when he's delivering the new one? Ive had a few monitor rma's in the past that offer this service and those screens cost a lot more than this motherboard.

    :rolleyes:
     
  17. ~Divine~Wind~

    Underboss

    Joined: Jun 14, 2004

    Posts: 15,879

    Location: Newcastle U/T

    Advanced swapouts or as above one courier picking up old one and delivering new one would make sense.

    I've always bought Asus due to their warranties, means nothing if they take an age to act tho.
     
  18. VoG

    Soldato

    Joined: Jan 20, 2004

    Posts: 5,691

    Location: Nottingham

    bare in mind that 7 - 10 days is only an estimate.

     
  19. Montala

    Mobster

    Joined: Oct 8, 2005

    Posts: 2,842

    Location: Herefordshire (U.K.)

    There is a space on the form for 'Notes', so I suggest that everyone who completes it makes a request for an advance replacement.

    It probably won't make any difference at all , but it will at least make Asus aware of how their customers feel about their policy.
     
  20. Destroyer^

    Hitman

    Joined: Mar 5, 2010

    Posts: 574

    Location: Eastbourne / Cape Town

    How do we know that its not a straight swap at door like they say they give on their warrenty?