Ive recently been screwed around by the bank, and theyve caused a lot of problems for me. I asked to upgrade my cashcard to a debit card, no problems it came through the post the next week. i then got on with the christmas shopping and spent a bit of money online, about £120.
Christmas day i found a letter from them saying i was -£120, and that they were charging me £30 for an overdraft. I looked at my previous statements and i had more than enough money in to cover what i spent, then saw that there were two different account numbers, they had infact opened a new account with the new debit card. they are in the process of trying to sort this out and im simply refusing to pay the charges as i was never told that i was opening a new account.
I was wondering, i shredded my cashcard as i had no need for it, if i took in some statements and some ID, would i be able to withdraw some money from my old account?
Christmas day i found a letter from them saying i was -£120, and that they were charging me £30 for an overdraft. I looked at my previous statements and i had more than enough money in to cover what i spent, then saw that there were two different account numbers, they had infact opened a new account with the new debit card. they are in the process of trying to sort this out and im simply refusing to pay the charges as i was never told that i was opening a new account.
I was wondering, i shredded my cashcard as i had no need for it, if i took in some statements and some ID, would i be able to withdraw some money from my old account?
apparently the person who sorted out my new debit card is to blame, and will be lumbered with a charge. And this was at abbey national.