Barclays Phonecall

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25 Sep 2003
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2,369
Got a Phone call from Barclays bank the other day telling me my online banking had been suspended. When i asked why i was told Barclays had detected a Trojan on my PC and for my security my online account had been suspended , i asked how barclays knew this and was told "We have messures in place" and new log in details would be sent after id ran a scan and removed it.

Ive tried logging into my online account but get this:

1175 - Sorry - we are unable to log you into Online Banking. Please call 0845 600 2323 (from outside the UK call +44 2476 842063) quoting code 1175. The people there will be able to help.

So how did Barclays know i had a trojan (i havnt according to nod32 and a online scan with Kaspersky)? Im pretty sure its legit as i only give her my Surname & postcode and she found my other details.
 
ok well i phoned up the number above and it turns out it was genuine, as she give me another number which matched the number that phoned me. Im stiill yet to find out how Barclays "knew" i had a Trojan.
 
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