Been paying 9.99 for mobile phone insurance on a phone I never had!

I work at Phones4u head office. The phone contract and insurance are different contracts. If you cancel the phone contract you would also have to cancel the insurance separately.
 
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I took out a contract at Phones4U back in 2004. They put the wrong house number down on the contract. When they noticed they re did the contract and I walked out with my new phone.

Wasn't until a few weeks later when the little old lady up the road put a phone bill through my letter box addressed to me at her address.

Turned out they hadn't cancelled the mistake and I effectively had 2 contracts. No idea how it passed the credit check at the wrong address though.

Never used Phones4U since.
 
I work at Phones4u head office. The phone contract and insurance are different contracts. If you cancel the phone contract you would also have to cancel the insurance separately.

I returned the phone under the cooling off period. The insurance people said that Phones4u should have dealt with the cancellation. Anyway, moot now
 
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