Being Threatened with trading standards

[Morlock]

...then sack the webmaster.

 

[sanaxe1]

Right thanks for the advice guys but since this has been sorted could a mod close it please. Kthnxbye

 

[arknor]

wouldnt ever order from you from the tone of your posts.

3 licenses = 3 licenses not 1

 

[Deific]

Full refund her tbh

 

[kylew]

It angers me slightly. She is practically trying to steal from you.

Probably best to just settle it though and move on.

You win some you lose some and all that.

"Stealing" hahahahaha.

Hahahahahahahaha.

Hahahahahahahahahahah *points*

 

[kylew]

Sanaxe, PLEASE, it is "should HAVE", "HAVE", "HAVE", not "should have", "should HAVE".

That is all.

 

[SkeeterUK]

Dont close it the OP needs to tell us what he did, cant make this thread and not share the outcome.

 

[sanaxe1]

She asked for 2 more licenses so I gave her 2 more.

 

[SkeeterUK]

Well done. Good on you.

 

[franco_22]

You illegally advertised something which she bought in good faith. In situations like this prior to the sale you would have had the option to remove the item from sale for 24 hours to rectify the price, however, since the sale has been made you have to honour it.

Give her the 2 copies or give her a full refund. You shouldn't judge people because they have an attitude, she is legally correct and you're not, sorry.

By the way, I'd have an attitude too if after buying something I found out that it wasn't what I paid for.

 

[SkeeterUK]

Fran he already answered what he is going to do.

 

[Dave85]

He hasn't though

to put it right would involve either a full refund or the extra licences

Agreed FULL refund or 2 Extra licences as advertised, Good to see you done that

 

[Energize]

I really do hope trading standards sort you out, timewasters.

 

[Yrkoon]

just give a full refund and chalk it up to experience, or give her 2 more keys for the product in question as that is what she paid for.