Hi,
I bought a BFG 680i Sli motherboard from OcUK at the beginning of the month.
I read that BFG had one of the best return services so this was my main reason for picking this board manufacturer over the others on offer.
After finishing building my new rig and finalising an installation of Vista, the machine was just rebooting but locked at the bios screen. I left it for a few minutes but after realising it had hung I powered it off.
Upon powering the motherboard back on the P.O.S.T. LED's greeted me with '- -' after searching the net on how to solve this issue I discovered this meant a dead board (corrupted bios).
Great I thought, the board was dead on day one of receiving it. I contacted BFG as per the directions that came in the box.
This is where the real fun began.
To cut a long story short I have sent the board to them which they received on the 7th of June. It's now the 25th and i'm still waiting on a replacement.
I seem to get a lot of conflicting answers from BFG as to the progress of the board. Is it being replaced or repaired. Have they even looked at it. I don't know. I keep my emails to them professional and polite but i'm starting to get increasingly frustrated.
Has anyone else here had this happen to them. Was I better off sending it to OcUK in the first place or would it have been the same.
I bought a BFG 680i Sli motherboard from OcUK at the beginning of the month.
I read that BFG had one of the best return services so this was my main reason for picking this board manufacturer over the others on offer.
After finishing building my new rig and finalising an installation of Vista, the machine was just rebooting but locked at the bios screen. I left it for a few minutes but after realising it had hung I powered it off.
Upon powering the motherboard back on the P.O.S.T. LED's greeted me with '- -' after searching the net on how to solve this issue I discovered this meant a dead board (corrupted bios).
Great I thought, the board was dead on day one of receiving it. I contacted BFG as per the directions that came in the box.
This is where the real fun began.
To cut a long story short I have sent the board to them which they received on the 7th of June. It's now the 25th and i'm still waiting on a replacement.
I seem to get a lot of conflicting answers from BFG as to the progress of the board. Is it being replaced or repaired. Have they even looked at it. I don't know. I keep my emails to them professional and polite but i'm starting to get increasingly frustrated.
Has anyone else here had this happen to them. Was I better off sending it to OcUK in the first place or would it have been the same.
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