Big shout out for GIGABYTE

In your experience maybe but that doesn't give you or anyone else the right to generalise and to come up with comments like "i use a few asus motherboards and they perform fantastic but getting damaged cpu socket pins fixed with asus,you might aswell throw the board in the bin". Your comments give the impression that if one owns an asus motherboard and needs their support they aren't going to get it. You cannot extrapolate this from your experience. The global market share in terms of motherboards is around 60-70% in Asus's favour (in terms of mainstream chipsets). The RMA "issues" you refer to may simply be a function of the fact that they sell many more motherboards than anyone else and proportionately, I would not be surprised if their support and RMA record is among the best there is.

Others will have also "noted" that other board manufacturers have questionable RMA processes in their own experience (Gigabyte included). Leave it at that and only comment on your own experience rather than generalising.

if you own an asus and bend the pins fault of your own or by manufacture simple fact is they wont repair,gigabyte will repair,im not generalizing just stating fact

asrock = good rma experience,one time rma
gigabyte = excellent rma experience,many times over
asus = very poor rma experience,many times over
 
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if you own an asus and bend the pins fault of your own or by manufacture simple fact is they wont repair,gigabyte will repair,im not generalizing just stating fact

Maybe in your experience. If a board arrives with bent pins despite the proper plastic cover having been in place and was bought through a reputable retailer, I think you'd be wrong. If you bend the pins yourself:
a) You are careless (seriously, never done this in over 10 years of building PCs)
b) It isn't covered by most manufacturers and they are explicit in their terms about this. This has nothing to do with their usual RMA process.


wazza300 said:
asrock = good rma experience,one time rma
gigabyte = excellent rma experience,many times over
asus = very poor rma experience,many times over

Again, generalising on a poor argument. You either habitually bend pins and expect new/repaired boards for free (which is unreasonable) or you are the unluckiest guy there is.
 
The global market share in terms of motherboards is around 60-70% in Asus's favour (in terms of mainstream chipsets) .

For own-brand retail sales Asus's marketshare is approximately 33% of the world market. (23.5m boards), Gigabyte has around 25% marketshare. (18m Boards)

The only market Asus had 60-70% marketshare was the X79 chipset, and that has probably been erroded now.

Total estimated worldwide desktop PC Market inc OEMs for the likes of dell/HP/etc. 145m+.
 
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Here is my first experience of Gigabyte (as previously documented on this forum).

Nov 2010, purchased a GB Gtx460 gfx card and installed it in my GB (AMD) motherboard.

Worked OK, but locked up under load. Tested it in 2 other motherboards, a Foxconn and another GB, and the GTX460 worked perfectly. Conclusion (after changing every other componet/driver/OS in my system) ? The GB motherboard. Sent the board back to GB, in the meantime I bought a very cheap GB board to keep me going. The GTX460 worked perfectly in this board. Got the motherboard back from GB after a couple of weeks "no fault found". To be fair, they didn't charge me a testing fee. I put the GTX460 back into the motherboard, same problem.

With me so far ?

Right. Sent the MB and the GTX460 back to GB for testing. In the meantime I dug out the cheap GB motherboard and a cheap gfx card to keep me going. They soon found the GTX460 to be at fault and sent me a replacement. Before putting my system back to how it should be, I tried the replacement GTX460 in the cheap motherboard that I had been using (the one that worked perfectly with my first GTX460). No display output ! Wearily, I put my main motherboard back in my PC with the "faulty" GTX450 and it worked. It worked perfectly until a few days ago, when I upgraded my system to a GB Z77X-UD3H. The GTX460 refuses to output anything to the monitor when installed on either of the PCIe sockets on this board. There was me, looking forward to seeing the effects of my modest gfx card being backed up by a bit more CPU horse power, but all I can get is a blank screen.

Don't get me wrong, I still "believe" in Gigabyte products, and the new motherboard is really nice. I shall shortly be testing their RMA service yet again. I shall report back with the results.
 
Maybe in your experience. If a board arrives with bent pins despite the proper plastic cover having been in place and was bought through a reputable retailer, I think you'd be wrong. If you bend the pins yourself:
a) You are careless (seriously, never done this in over 10 years of building PCs)
b) It isn't covered by most manufacturers and they are explicit in their terms about this. This has nothing to do with their usual RMA process.




Again, generalising on a poor argument. You either habitually bend pins and expect new/repaired boards for free (which is unreasonable) or you are the unluckiest guy there is.

haha ok boss,:D

BIG SHOUTOUT FOR GIGABYTE!!!!!!!

If it breaks they fix it
If it arrives broke they fix it
If your a NOOB and break it they fix it

AND they fix it for free!!!! in and out of warranty HOW GOOD is THAT!!!
 
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