Booked a 2 week holiday at end of June with Thomson a couple of months ago. I was just browsing their website and saw that the holiday (exact hotel, flight times, dates etc) is now about £250 cheaper per person
It's not as though it's a last minute offer or anything!
Between my mate and I it's £500 lost....or is it?
My mate called them and they said there was nothing we could do but in the T&Cs it states;
"If any change in our costs would cause a reduction in your holiday price, we will not make refunds of amounts less than 2% of your holiday price (calculated as above), but we will refund in full amounts exceeding such 2%, after deducting an administration charge of £1."
Anyone else been in a similar situation and am I clutching at straws?
I think it's gonna have to be a trip into one of their travel agents to speak in person. I'll take a wet fish with me incase they need a slap round the face with it!
Ta!
It's not as though it's a last minute offer or anything!Between my mate and I it's £500 lost....or is it?
My mate called them and they said there was nothing we could do but in the T&Cs it states;
"If any change in our costs would cause a reduction in your holiday price, we will not make refunds of amounts less than 2% of your holiday price (calculated as above), but we will refund in full amounts exceeding such 2%, after deducting an administration charge of £1."
Anyone else been in a similar situation and am I clutching at straws?
I think it's gonna have to be a trip into one of their travel agents to speak in person. I'll take a wet fish with me incase they need a slap round the face with it!
Ta!

Id go with the talking to them in person it always seems to get things sorted better than talking to someone on the end of a phone
, and then claim.