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Boots pay £1.50 to collect instore

Discussion in 'General Discussion' started by chaparral, 18 Oct 2020.

  1. Landy

    Hitman

    Joined: 17 Dec 2008

    Posts: 711

    Location: Castleford

    £2 to click and collect from a store at Wilkos
     
  2. thenewoc

    Sgarrista

    Joined: 9 Mar 2012

    Posts: 8,549

    Location: West Sussex, England

    A few retailers do this now, I try to avoid them and go elsewhere.
     
  3. Feek

    Commissario

    Joined: 16 Oct 2002

    Posts: 234,254

    Location: In the radio shack

    When I book a click and collect from Tesco, it's £4 charge if I spend less than £25 and £1.50 if I spend more than £25.

    I'm really not sure what your point is :confused:
     
  4. chaparral

    Capodecina

    Joined: 27 Nov 2005

    Posts: 23,065

    Location: Guernsey

    When many places are trying to do free delivery when ordering something Boots is charging you even when you go to there store to collect it..
     
  5. d_brennen

    Capodecina

    Joined: 30 Jan 2009

    Posts: 16,765

    Location: Aquilonem Londinensi

    Vote with your wallet and buy your tampons somewhere else
     
  6. Bouton Aide

    Suspended

    Joined: 9 Aug 2008

    Posts: 29,796

    What happens if you order 2 times on a £19 order spend. :D then collect.

    Won't be a charge then would they. :eek:
     
    Last edited: 18 Oct 2020
  7. Pawnless Endgame

    Capodecina

    Joined: 10 May 2004

    Posts: 11,787

    Location: Sunny Stafford

    Charging for click-and-collect is daft in my opinion. If it was to your house, then yes, the driver has to make multiple stops to your house and other houses, but if it's to the store, then it should be free because the driver will be dropping other items off there too. E.g. Wilkinson's charges for home delivery, but click-and-collect is free.
     
  8. Bouton Aide

    Suspended

    Joined: 9 Aug 2008

    Posts: 29,796

    They must be charging a storage fee.
     
  9. cheesyboy

    Capodecina

    Joined: 7 Dec 2012

    Posts: 15,552

    Location: Gloucestershire

    Whenever I've done click and collect in boots, it's been bagged up in a postage packet. Presumably it goes to store from a central depot, rather than picked off the shelves.

    It makes sense: the only reason I do it is when buying kids' vitamins, which are always 3 for 2, but almost always only have 1 or 2 on the shelf: they would struggle to fulfil from in store.

    I always order enough to clear the delivery charge, though
     
  10. Nasher

    Capodecina

    Joined: 22 Nov 2006

    Posts: 22,016

    This kind of thing is why they are slowly being replaced by Amazon and ebay.

    Pay money to do most of the work yourself, great....
     
  11. Psycho Sonny

    Caporegime

    Joined: 21 Jun 2006

    Posts: 38,366

    Aren't they storing everything they sell anyway?

    I hate click and collect fees for John Lewis but I understand it's because it is its own part within the store that requires its own space and its own staff running it.

    So boots are likely following the same thinking that it requires additional work and space to offer such a service.

    Supermarkets don't care because they make literally millions per store every week.

    So you cannot compare a shop which has 20,000 customers per day Vs 500
     
  12. Bouton Aide

    Suspended

    Joined: 9 Aug 2008

    Posts: 29,796

    I dunno but it appears to be on the rise for a payment for click and collect. They know they can make more money for it. Wait till they all doing it. :)
     
  13. Psycho Sonny

    Caporegime

    Joined: 21 Jun 2006

    Posts: 38,366

    All won't ever do it because if someone literally is cheaper people will go there instead.

    If you have such an issue with £1.50 then just go and buy it normally. Then if it's not in stock would you rather have the items or the extra £1.50?

    I don't care. I buy wherever makes sense.

    The wife was like I need to buy this £3 item from IKEA. Which is a 30 minute drive away one way.

    I'm like it's going to cost £5 in fuel plus all the wear and tear on the car to buy a £3 item. Just get it delivered or buy an alternative off Amazon since we have prime and get it next day.
     
  14. Bouton Aide

    Suspended

    Joined: 9 Aug 2008

    Posts: 29,796

    I don't have an issue with it. It wasn't me lol :p
     
  15. mr tommo

    Soldato

    Joined: 13 Dec 2004

    Posts: 5,395

    Location: Stoke-on-Trent


    It's this. Sorting out this stuff for businesses with software is pretty much my job. The fact there's 2-3 day lead time on a Click & Collect at Boots means it's coming from a distribution centre and not store stock. It's amazing how many businesses have no visibility of real time stock levels in store and so can't confidently reserve it for click and collect orders.
     
  16. chaparral

    Capodecina

    Joined: 27 Nov 2005

    Posts: 23,065

    Location: Guernsey

    Many Women no seem to think about the car fuel costs & wear/tear when it comes to things like this or they just don't care

    How many times have i heard where someone has driven an extra 5 to 10 miles to buy something because it on offer and there saving £1

    Bit like some people will waste hours bidding on an item on ebay to save a few quid
     
    Last edited: 18 Oct 2020
  17. jpaul

    Capodecina

    Joined: 1 Mar 2010

    Posts: 16,073

    ... you can just buy £20 worth, to get free click, and return all bar the goods you want later, at your leisure ...
    like you might do for online clothes vendors, throw in some other items you might keep, just to get free delivery
     
  18. Bouton Aide

    Suspended

    Joined: 9 Aug 2008

    Posts: 29,796

    Nah just make sure it’s a £19 order. Then order again for another £19 lol
     
  19. secretspy

    Soldato

    Joined: 3 Oct 2005

    Posts: 6,237

    Location: England

    If you can get the stuff from Superdrug instead then they do free delivery over £10 for health and beauty card holders (just need to register online) ;)

    I hardly ever use Boots as I can get the stuff elsewhere usually (the boots near me don't seem to sell certain stuff anyway) usually when I have ordered before it's for a gift which is picked and packed from a central depot and put on one if their delivery vans.
     
  20. chaparral

    Capodecina

    Joined: 27 Nov 2005

    Posts: 23,065

    Location: Guernsey

    Do i need to walk out the store before returning the stuff i no want :D