Soldato
- Joined
- 24 Sep 2015
- Posts
- 3,611
They say it so that they can close off the install task at that point and kick any issues down the line for someone else to deal with.
BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
They say it so that they can close off the install task at that point and kick any issues down the line for someone else to deal with.
Even if the speed remains at 788/107, that's just over double the speed I was getting with Virgin Media and I'm only paying £33 a month.
Also got £68 cashback and Vodafone are giving me a voucher for a free Amazon Fire HD 8 Tablet within 28 days as part of a promotion.
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They say it because it's a bit more customer friendly than "if your speeds are bad there's nothing that I can do about it, my job is to get light into your ONT and the ONT provisioned on the network". Saying that things take a day to settle down allows devices that might have spent two weeks offline in the case of someone moving into a new home to complete their automatic updates rather than hammering the connection while you're trying to verify that everything is working.
It's dishonest but I can see why it happens, barring some sort of standardised way to test speeds from the ISP down to their supplied router that a visiting Openreach or Cityfibre installer can run it doesn't seem like a problem that can necessarily be solved.
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Soldato
Maxing out the connection now.
www.speedtest.net
Speedtest by Ookla - The Global Broadband Speed Test
Use Speedtest on all your devices with our free desktop and mobile apps.
I'd love to know how the Openreach fibre checker decides the estimated build dates, does anyone have any idea? Yesterday my house said "Dec-2023", left house "Not yet available", right house "Dec-2026". Today mine says "Not yet available", left house "Dec-2026", right house "Sept-2024", they change pretty much every day and have done for months. I'm intrigued how their database updates, I could understand if it was whole streets changing estimated dates but this is individual houses all right next to eachother.
After 18 happy months with Aquiss as my main ISP, it was ceased overnight. I signed up for VM back in the summer as they had an insanely good offer on for TV/Sports, and 1 Gb broadband. Surprisingly, the broadband has been very good and although the latency is higher (6ms on Aquiss, vs 16ms on Virgin), it's stable and no oversubscription issues.
You're brave, good luck with Vodafone.
Hope goes well, if city fibre isn't live by my renewal in March 2024, I'll happily be signing up for another 2 years with Vodafone.
Soldato
I think the challenge is that, for the money, Vodafone is actually very good. Sure, if you have issues then the reputation of their customer services is appalling. If you don’t have any issues then they’re dirt cheap and you get a free fixed IP address if requested. Their supplied router is decidedly average but what isn’t? And the current pricing deals are as little as £20/month for 73/18 if you’re already a Vodafone customer (or you know someone who is).
They have congestion and latency issues in quite a lot of areas.
Hasn't stopped Virgin Media being obscenely and unjustly popular
Couldn't pay me to go back to VM.
The reason why VM are so popular, is that they are available in far more areas compared to FTTP, and usually it's either VM speeds, or FTTC (or worse).Hasn't stopped Virgin Media being obscenely and unjustly popular
Couldn't pay me to go back to VM.
With FTTP, you aren't limited to Vodafone, there are many other providers, many of which do not have the same issues that Vodafone have. Why take the risk that you're going to be in an area with higher than average latency and poor peak time speeds when you can go with someone like TalkTalk (or PlusNet if you require a static IP)?
My day to day experience of most people on VM is that they just want a high headline speed at what they consider a decent price and don't even know much about what latency even is. Obviously that view here is skewed as a lot of people on this forum are tech minded.
As I say, if CF are available by renewal, i'll take a cheaper deal, price is key - however i've had Vodafone on both FTTC and FTTP, the latency, routing and speeds are all fine (no difference against BT), when I had to use their CS it was excellent (BT should take note, had to go to forums to fix upload speed issues across first 3 months on their FTTP) and i'd have no qualms going with Vodafone for another 2 years.
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As I said, it's area dependant. Many on here have tried VF and then moved on to other ISPs within the cooling off period due to the stated issues. It's a risk.
No argument from me, I can only go by my own experience - there are however plenty here who've also said they have no problems with VF.
Any ISP is a risk for the exact reasons you've pointed out, area dependency, especially the fly by night City fibre ones springing up like weeds, not a day goes by i'm not reading stories about CF connection issues across ISP's on their networks - a fair amount of them actually here - most on reddit (although everything is a drama on reddit)
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