Can they/Should they do this?

I have just been checking this, Yes they charged me less than the invoice says. Invoice says £241.32 that is what I agreed to pay. Bank statement says they charged £219.89. They say this happened twice have to go digging a little deeper for other invoice etc. But well over a year ago!!! Even if it's right, it just seems so very wrong!
 
J4K3 M said:
They cant do this. If they do try to charge you phone trading standards up and tell them the story. They have to sell you at the price they advertised it at otherwise its known as false advertising. Studied this in college last year!
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Were you sat at the back flicking rubber bands? There is no legal requirement to sell at the advertised price.
 
Thats not the issue here. Is it legal to come to a customer after 14 months and say were going to debit your card we hold for you. Tough !

Surely there is a timelimit on this nonsense. Or he can refuse and offer to return there product. I would be cancelling my card sound like a right bunch of crooks.
 
They have to ask for it in a reasonable time.

Over a year is not a reasonable time.

Tell them to **** off and tell your bank to block the transaction.
 
[TW]Fox;18473249 said:
Were you sat at the back flicking rubber bands? There is no legal requirement to sell at the advertised price.
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Nope passed with flying colours and since it received top marks from ofstead and is in the top 5% of colleges in the UK then it cant be that wrong, I even passed that test with 87% correct.

It might just be in the field that I learned in though to be honest (thought it must have been all advertised prices) (also studied travel and tourism) as if a travel agent has a price in a window it must sell it at that price, same as a brochure unless a new edition has come out with a new price.

Like I said I thought it must have applied to everything but I stand corrected if not
 
Ok first, I was on to the bank, the nice lady told me to tell her that my card was stolen, and she'd send me a new one. She agreed that it sounded ridiculous but I doubt she knows the possible legal issues anymore than I do. That at least buys me some time otherwise they were just going to charge it.
 
The bank cannot block the transaction.

However, once the process has started, you can dispute it with the bank who will take it up with the retailer.

Personally, I have a feeling that they can indeed take the extra money. They shipped the goods, invoiced you the correct amount - but an error was made at POS with either the PDQ or the billing system, they didn't charge enough.

The only question is, have they noticed in a 'reasonable' time to ask you for it back.
 
I am definitely angry, I think they have some nerve largely because this took place too long ago, and for what to them must be a trivial amount, why pursue this? Surely my potential future purchases would be worth more than this(based on what I have bought from them since), and they must know that the chance of me ordering form them again is now almost nil. I really can't believe someone thought this was a good idea.
 
[TW]Fox;18473249 said:
Were you sat at the back flicking rubber bands? There is no legal requirement to sell at the advertised price.
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The price is merely a guideline the contract it self on cash sales is fulfilled once the buyer and seller have agreed aprice (handing over cash) and a receipt is produced. Credit sales are different but a sale on a credit card should be classed as a cash sale, so no they can't take more money after the event.

If they have screwed up and not taken the right amount i the first place would be a different matter and be wide open, in one respect you haven't fulfilled your contract and paid what they agreed on for the product as per receipt, however as this was their screwup they should by rights accept the loss, however I'm not inclined to think that they have to.
 
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J4K3 M said:
It might just be in the field that I learned in though to be honest (thought it must have been all advertised prices) (also studied travel and tourism) as if a travel agent has a price in a window it must sell it at that price, same as a brochure unless a new edition has come out with a new price.
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That isn't true either.
 
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