Can you guess who's customer service im talking about ?

Cookeh · 25 Jan 2011 at 21:36

RJC said:
50:50 really, depends perhaps what you write in your email, you might get lucky.

Yes, that would be the issue.

Phrasing it so it sounds as if I didn't sabotage it xD

anuraj · 25 Jan 2011 at 21:47

Logitech.

joeyjojo · 25 Jan 2011 at 21:49

franco_22 said:
cheap ppl here seem to confuse freebies with good customer service.

Syx · 25 Jan 2011 at 21:55

Craig321 said:
Shame some people are taking the **** by selling replacements / the partially broken item that was replaced.

+1

Kerazee · 25 Jan 2011 at 22:14

Syx said:
+1

agree 100% I have had 2 RMA's with Logitech both for relatively expensive items (Harmony 1000 and MX revolution), both were dealt with brilliantly and I am 100% happy and would buy Logitech over other brands as a result but the more people take advantage the more the service will suffer.

marktime · 26 Jan 2011 at 01:25

E-mailed Logitech support a few months ago to see if I could get a replacement for a failing wireless keyboard receiver. They just offered me a brand new k340 with no arguing, they didn't even want proof of purchase. Don't think I've ever known support as good as that from any other hardware company.

infernox · 26 Jan 2011 at 15:28

Just checked the UPS service tracking. apparently it wieghs 1.6kg :O what are they sending me XD

BigBruiserAl · 26 Jan 2011 at 15:58

Craig321 said:
Shame some people are taking the **** by selling replacements / the partially broken item that was replaced.

+1,000 poor show takes the pi$$ IMO