• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Can you RMA a card without the retailer's help?

Maybe I'm missing something, but are you sure the card is bad. Have you diagnosed it? The symptons sound like a bad or insufficiently rated PSU.

I'm not sure, no. I can only assume because every question I've sent the retailer is ignored, I have considered the PSU but the computer is an Alienware and the PSU fitted is the one they provide with the 5970 (875W). I can't buy another higher rated PSU because the factory one has special wiring for the active vents and lights, but if you configure a desktop on their website it does state 875W PSU with 5970 cards and crossfire 5870's.

P.S. Yes, I already know Alienware computers are for bad men. I wouldn't ever buy another.
 
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