Just thought it worth a post in case anyone else has experience of it, and if any of the legal types could look over it..
According to the Sky contract,
I have spent hours on hold and on the phone to technical support, and had numerous engineer visits, and still the service is appalling. I take the emboldened wording of clause iv to mean that I can cancel my contract early without penalty. Is my reading of this correct?
According to the Sky contract,
The two months I've been with Sky for Broadband and Phone have been terrible. The phone is unusable, and the broadband speed is dire, and regularly cuts out.11.(iv) you reasonably consider that you have been materially disadvantaged by any reduction in the number of Channels within, or the level of service of, your chosen Option.
I have spent hours on hold and on the phone to technical support, and had numerous engineer visits, and still the service is appalling. I take the emboldened wording of clause iv to mean that I can cancel my contract early without penalty. Is my reading of this correct?