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Cannot connect to printer with Laptop or Phone, but can with iPad

Discussion in 'Printers' started by JT101, Dec 23, 2019.

  1. JT101

    Associate

    Joined: Feb 26, 2016

    Posts: 8

    I have a Brother MFCJ6520DW, which I have upgraded with a Brother MFCJ6920DW (the next model up. Always been able to connect to and print and scan from the 6520 model. However, having downloaded the latest drivers, I simply cannot connect either my Galaxy Note 4 phone, Lenovo X200T or Lenovo X1 tablet 3rd gen to the 6920 model. And yet, it connects perfectly to the iPad 2.

    Using logic, it would seem there is nothing wrong with the printer. Simply the settings on all these other devices. As yet, I cannot find out what the problem is, and was hoping someone could help. It is a slightly older model, so it has no warranty left on it, and Brother won't assist me.

    Thanks