Can't sign in Google Analytics using Google Apps account

Cybertronic · 22 Nov 2009 at 01:26

I decided to try Google Analytics with my domain name and upon doing so, I can't sign in Google Analytics with my Google Apps' username (including @mydomain.com) and password using this page since it says:

The username or password you entered is incorrect.

I can access my Google Apps' dashboard perfectly fine with the same username (excluding @mydomain.com) and password. I've also tried signing up for a Google Account using my Google Apps email address and I receive the following:

There's already a Google Account associated with this email address.

Now, I'm just confused :confused:

Am I doing anything wrong?

Pho · 22 Nov 2009 at 01:34

http://www.google.com/support/accounts/bin/answer.py?answer=48598

Try following 'I know my username and password, but I can't sign in' - might help, who knows

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Cybertronic · 22 Nov 2009 at 01:43

Whenever I put in my Google Apps (@mydomain.com) email address, it resets the password of my Google Account (@gmail.com) email address :confused:

I tried it twice and it did the same thing both times :confused:

Amnesia · 22 Nov 2009 at 03:01

well clicking on ur link it asks for my googlemail password (has the username [email protected] already filled in) ...not my googleapps domain([email protected]) which i also have.

probably doesnt help much

Cybertronic · 22 Nov 2009 at 10:03

Using the same link, I have to fill in both email (does not specifically ask for a Google Mail email) and password so I guess that's a good thing

Are you able to sign in Google Analytics using your Google Apps account?

Pho · 22 Nov 2009 at 15:07

Hmm that's a good point. I'm fairly sure last time I did this for someone with an apps' account I had to create a new Google Account using an email I'd set-up with apps then use that new 'Google/Apps Account' to sign-in.

Cybertronic · 22 Nov 2009 at 15:09

I've already tried that as mentioned in my original post hence the confusion

Pho · 22 Nov 2009 at 15:28

Oh, sorry. I should have re-read it having slept

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Could you set-up a new apps account, i.e. analytics@ and use that?

Cybertronic · 14 Dec 2009 at 00:03

If I do that, I guess I would still have the same problem and I would prefer to not create different accounts for different services

Does anyone else have any other suggestions?

Sorry for the long reply!

suarve · 14 Dec 2009 at 01:44

Not that I've used Google Apps before, but can't you access it from https://www.google.com/accounts/ManageAccount?hl=en assuming you've logged in?

Cybertronic · 20 Dec 2009 at 17:42

I can't log in using your link with my Google Apps account since it says "The username or password you entered is incorrect" :confused:

This is getting quite annoying since I cannot create a new Google Account with my Google Apps account to access Google Analytics