Convinving Virgin Media to install?

iaind · 30 Sep 2009 at 17:44

I live in a flat down a small side road, about 10m from a main road which is on a cabled area. The flats are part of the same building as a house on the main road and I know they have cable. The coax has actually been run down the side of the house so it's actually about 2 meters from where it would need to enter my flat!

Unfortunately, the cable doesnt go down my little street, so the postcode checker says its not available. If I can get permission from the owner of the house to run another coax down the side, what would be the chances of convincing Virgin to do it?

johnerz · 1 Oct 2009 at 00:21

non imho, dont forget Virgin is just rebranded ntl

alex24 · 1 Oct 2009 at 00:27

You'll have to wade through oodles of Virgin bureaucracy and call centres just to be told no again. I have no direct experience with this, but I really don't think they'll do it. Maybe if everyone down your street contacted them and asked for it to be installed.

mrgubby · 1 Oct 2009 at 08:47

Give them a try...

When I moved to my street NTL "claimed" it was cabled, when they installer arrived they found that nobody had actually put the cable in the ground, they'd just laid the pipes

After a few weeks of haggling they eventually pulled through a cable just for me, I had my own INTERNETS

bledd · 1 Oct 2009 at 09:20

I know about 3 people who've had their own cable laid down for them, just call up to ask

errata · 1 Oct 2009 at 13:59

be cheeky order quoting your flat address as flat one of the house with cable with ther postcode, installer might just see sense and make the 2m link

iaind · 1 Oct 2009 at 14:09

Not a bad idea actually, my address is actually "4 xxxx court, xxx place" but for some reason my water bills come to "Flat 4, 11 xxxx street" - xxxx street being the main road.

What would they do if they turn up and then refuse to install - would I be charged? The only problem I can see is the credit check