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** Corsair Hydro H110i GT Recall **

Discussion in 'Latest News, Deals & Special Offers' started by rjk, Feb 18, 2015.

  1. rjk

    Caporegime

    Joined: Aug 8, 2007

    Posts: 25,269

    Hi Guys

    I have had information from Corsair this morning that they are issuing a product recall on their new Hydro H110i GT CPU Cooler.

    The reason for the recall is for something that is a fairly unlikely scenario, if the unit goes below -10'C then it will leak.

    All of our stock has been removed from sale, I would urge any customer who has purchased these products to contact our returns team so that we can assist you.

    Any questions, just post in here and I will do my best to help.

    Rich


    UPDATE FROM CORSAIR:
    The H110i GT is only a channel recall any units sold to end-user that are fine out of the box wont be affected


    Any OcUK customers wishing to have a refund on the product anyway, may do so as you will be within your 14 day Satisfaction period anyway.
     
    Last edited: Feb 18, 2015
  2. ubersonic

    Capodecina

    Joined: May 26, 2009

    Posts: 20,775

    Kinda of impressive that Corsair are going to all this trouble over an issue that would require the user to remove the AIO cooler and put it in his freezer in order to replicate lol.

    Kudos to them.
     
  3. stulid

    Capo Crimine

    Joined: Jan 17, 2010

    Posts: 66,847

    Location: weston-super-mare

    -10c

    Yeah think I will keep it LOL.
     
  4. Wizzfizz

    Capodecina

    Joined: Oct 13, 2003

    Posts: 10,346

    Location: Left of the middle

    Hardly ever going to replicate the problem, unless you stick it in the freezer :p. Kudos to Corsair for acting on it quickly anyway :)
     
  5. hyperseven

    Soldato

    Joined: May 1, 2013

    Posts: 6,651

    Location: M28

    Have you not seen 'The day after tomorrow'?
     
  6. Speed

    Sgarrista

    Joined: Nov 23, 2002

    Posts: 8,461

    Looks at the date... it isn't April the 1st! :eek:

    Just seems like an incredible waste of time, money and resources for something that 99.99999999% of customers are never going to be able to replicate.
     
  7. Divine Pain

    Hitman

    Joined: Jan 9, 2012

    Posts: 907

    Location: Wirral

    Really? I recently only just gone through an RMA I have to go through another? And I've only just managed to finish the system last night and I was all happy that's it's finally done after already being delayed a week. now I have to take it apart again and pay for it to return it back to you again?

    I know it's not your fault, but I'm a little annoyed...
     
  8. Sir SpankalotUK

    Gangster

    Joined: Dec 14, 2011

    Posts: 366

    a liquid cooler in -10 temps? seems a bit pointless, risk of freezing aside, even intel's stock cooler would rock in that scenario
     
  9. rare

    Soldato

    Joined: Nov 1, 2002

    Posts: 6,661

    Dude why bother? If your unit gets to -10 you've got other problems which will be more of a concern!! Just keep it.
     
  10. ubersonic

    Capodecina

    Joined: May 26, 2009

    Posts: 20,775

    Unless you think the temperature in your house is likely to ever reach ten degrees below freezing, I wouldn't worry about it.
     
  11. Divine Pain

    Hitman

    Joined: Jan 9, 2012

    Posts: 907

    Location: Wirral

    Peace of mind? Don't like the fact of owning something defective
     
  12. rjk

    Caporegime

    Joined: Aug 8, 2007

    Posts: 25,269

    indeed, but this early on in the products life span, it needs checking properly to see if the problem isnt more severe.

    removing it from sale will cost them far less than paying for consequential loss of hardware if the problem is wider than what has been outlined.

    it is a sensible move.


    anybody with one who doesn't return it and it goes wrong...

    well, dont say I didn't warn you
     
  13. rjk

    Caporegime

    Joined: Aug 8, 2007

    Posts: 25,269

    yeah, its crap.

    when you speak to returns, ask them to arrange a collection for you.
     
  14. White_hell

    Gangster

    Joined: Nov 10, 2006

    Posts: 102

    Any idea when you may expect them to go back on sale?
    Plus when are you getting the GTX model?
     
  15. stulid

    Capo Crimine

    Joined: Jan 17, 2010

    Posts: 66,847

    Location: weston-super-mare

    But there is no alternative 280mm AIO with the LINk so what do you do if its returned?
     
  16. ubersonic

    Capodecina

    Joined: May 26, 2009

    Posts: 20,775

    The GTX is getting pulled too, apparently they found out that if you use it at over 80,000 feet above sea level while making love to a starfish it can sometimes summon forth cthulhu.
     
  17. JediFragger

    Capodecina

    Joined: Oct 18, 2002

    Posts: 21,906

    Location: y0 Momma's a$$

    **** that!! It'll go back for a switch when it gets superceeded in a couple of years :p
     
  18. randal

    Capodecina

    Joined: Oct 1, 2006

    Posts: 12,241

    Kinda conceited this kind of advertising, thinking their product can attain those sorts of temps. :D
     
  19. LtMatt

    Caporegime

    Joined: Jul 12, 2007

    Posts: 31,992

    Location: United Kingdom

    Ah crap, i threw away my old H110 once i got my H100i GT so now i have nothing to replace it with. Ugh, what to do Marlton what to do...
     
  20. Divine Pain

    Hitman

    Joined: Jan 9, 2012

    Posts: 907

    Location: Wirral

    Gonna have to wing it with a Intel stock cooler! :cool: