Corsair VX550 = BANG!

Caporegime
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My dad's PC has just been killed by his new PSU. He plugged in the connectors, flicked the switch and it sparked and started smoking. It's definitely killed his ASRock 939 motherboard and my old 7800GS, that I let him borrow, and we're unsure if his CPU is dead because we don't have anything to try it in. The memory, hard drive and DVD drive will get tested tomorrow but he's not a happy bunny.

Best thing about this is he's tried the PSU with another motherboard and it powered it up fine. I thought PSUs committed suicide before taking out components but this one has done the exact opposite :(
 
seems strange it worked on previos mobo. woild think something was pluged in wrong but you cant really do that as wrong parts dont fit in. dont know if they have a voltage switch on back do they hope wasnt nocked to 110v.

either way hope others parts ok.

very strange
 
The voltage switching is done internally and automatically. Just so I am clear, are you saying that the PSU was tested in another system before or after the failure with the Asrock 939 board you noted above?

Your quickest option for replacement is thru your retailer since you are in the UK. However, if you prefer to replace with Corsair directly, you will need to ship it to California, USA.
 
hmmm, deffo not recommending corsair psus now, gonna have to stick to enermax and seasonic i guess.

this is not good news at all, although, is the 550w corsair not made by seasonic and made by CWT now?
i feel sorry for you mate, not good when you loose all your hardware thanks to 1 component. :(
 
Just so I am clear, are you saying that the PSU was tested in another system before or after the failure with the Asrock 939 board you noted above?
After. He tried it with his current 939 motherboard first and and then an old Abit KG7-Lite after his 939 died.

I've told him to RMA it but he's worried the retailer will just send it back and say it works fine.
 
I think its totaly wrong that psu warrenties dont cover that which the psu destroys. Its not fair tbh.

Did the psu smoke for certain or could it have come from another component?
 
I think its totaly wrong that psu warrenties dont cover that which the psu destroys. Its not fair tbh.

Did the psu smoke for certain or could it have come from another component?

you got a point there, its gonna be guaranteed damn good psu if they gaurantee the equipment attached to it, like surge suppressors have guarantee up to certain cash limit.
 
They have a garrantee on what they protect hey... so if i managed to cause a big surge down my plug into this pc i could get money for it if it died considing im building in a month mmm... now how can i blow up my pc without setting my house on fire?
 
UPDATE

Tested the memory and DVD drive and both seem to work but the HD is dead. It doesn't power up so that's even more damaged done by the ****** PSU. I've been very happy with my HX520 but I won't be touching another Corsair PSU after this :(
 
Was it definately the PSU that failed?

I had a DVDRW fail recently which emitted a lot of smoke exhausted out of the PSU but after replacing the DVD everything else is fine.

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If the PSU still works I don't see how it possibly could be the problem.

Thats what i thought and wondered if it was somthing else that took them all out. How can it have been smoking and fryed everything but not died?

Perhaps it was a power surge through your plug that caused it and the psu survived but the surge went through it to the rest of the stuff? is that possible?
 
Could have been static from your hair? :P
I've got a skin head and don't make a habit of putting my other head near the internals of a PC. Stopped doing that after I got it stuck in the floppy drive :D

If the PSU still works I don't see how it possibly could be the problem.
The only other component that my dad changed was his graphics card for my 7800GS. Unless that developed a fault in the two weeks it was out of my system and subsequently fried the motherboard and his hard drive it must've been the PSU.

A power surge could've been the cause but I don't see how that would've killed some components and not the PSU itself. I'm more inclined to believe it overvolted and fried some components before shutting down.

Just bad luck at the end of the day. Could've happened to anyone.
 
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Keeping your components from frying is like using safe sex. You need to cover the components with a surge protector like you need a condom for your old boy :D
 
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