Soldato
- Joined
- 25 May 2011
- Posts
- 3,299
Just got a high gas bill in, we pay quarterly. Says we owe them £2000.
They also increased our rate by 6p per unit, without even informing us... They have also said looking at the account they can't see a record of informing us.
After doing 7 days of taking the readings they have said the meter seems fine.
The issue is, where using £145 of gas per week in a 3 bedroom house.... We have one shower and a bath per day and the heating is on a timer from 7-9am... 5-7pm
The lady my wife spoke to said there must be a fault somewhere or a leak, as if we left the boiler on for 24 hours a day it wouldn't cost as much..
We got fobbed off on our last call to phone the national grid which we did and they where shocked EDF told us to phone them as its an EDF issue as they would only act if contacted by them.
We our a one person family income and just not got the funds....
Can anyone advise what "might" be the problem?.. Faulty boiler?. . .. I remember our whole street road getting dugged up 7 months a go when it seemed to happen, although maybe just a coincidence
Any help appreciated
They also increased our rate by 6p per unit, without even informing us... They have also said looking at the account they can't see a record of informing us.
After doing 7 days of taking the readings they have said the meter seems fine.
The issue is, where using £145 of gas per week in a 3 bedroom house.... We have one shower and a bath per day and the heating is on a timer from 7-9am... 5-7pm
The lady my wife spoke to said there must be a fault somewhere or a leak, as if we left the boiler on for 24 hours a day it wouldn't cost as much..
We got fobbed off on our last call to phone the national grid which we did and they where shocked EDF told us to phone them as its an EDF issue as they would only act if contacted by them.
We our a one person family income and just not got the funds....
Can anyone advise what "might" be the problem?.. Faulty boiler?. . .. I remember our whole street road getting dugged up 7 months a go when it seemed to happen, although maybe just a coincidence
Any help appreciated