Cruical and there lovely customer service.

[Parsley]

Just a note to say that Crucial treated me rather well lately.

I had a Crucial 128GB M225 drive and after being very happy with it it died when my computer blue screened. At that point my computer wouldn't pick it up when it was posting at the start and would hang at the hard disk detection phase... the same thing happened with a laptop, a netbook and a few other desktops around the house.

So off it went for RMA.

Crucial have been upgrading their systems lately so there was no real communication via email and I couldn't check any of the RMA progress online after I sent it in nor phone them for a few days. I was worried that this would cause problems, but other than a few days delay in processing it nothing untoward happened and I was updated via the phone.

I got a 128gb C300 drive back in the post today, an upgrade on my old drive, so I am rather pleased I must say!

So just a post no one likely cares about to say that, at least in my case, I have been well treated.

 

[Bane]

This is why Crucial is on my list of brands to go for I when eventually get a SSD. As being pessimistic I would prefer a UK based RMA for when it does fail. Shame they cut the 5 year warranty though.

 

[Parsley]

And also realised I used "there" instead of "their" in the thread title. And misspelled Crucial.

Big sigh for me .

 

[stoofa]

I've had one of my M225's upgraded to a C300 too.
Shame I can't get the other one to fail

We spend so much at Crucial here at work that we now get some amazing discounts on prices.
Because it's all doen on Credit Cards (because we don't spend enough to qualify for an account) it means we can all make personal purchases at our Company prices.

At one point I was able to buy RAM through the company login using my credit card and sell each kit on EBay at less than the Crucial website price and still make £30 profit per kit

Anyway, back to topic - love Crucial, their products and CS.